Lithia Chrysler Jeep of Reno

Fast oil change I arrived 15 minutes early and they finished in 45 minutes!! Very happy!! Also had tires changed. Nick was great! Car was ready early too. I arrived 15 minutes early and they finished in 45 minutes!! Very happy!! Also had tires changed. Nick was great! Car was ready early too. More

Service on oct 16 The service dept always does a great job with my oil changes and tire rotations . Great service and professionalism. Always accommodate and very frie The service dept always does a great job with my oil changes and tire rotations . Great service and professionalism. Always accommodate and very friendly . I've been a customer since 2011 and entire staff has always been friendly More

Clear Coat for Exterior of Car Warranty clear coat was applied to exterior of car. Service was prompt, and service employees were courteous and professional. I would recommend th Warranty clear coat was applied to exterior of car. Service was prompt, and service employees were courteous and professional. I would recommend this service department to others. More

Excellent service experience Bob was ready for my vehicle as soon as I arrived. Service was friendly and my vehicle was ready quickly. An excellent experience from start to fini Bob was ready for my vehicle as soon as I arrived. Service was friendly and my vehicle was ready quickly. An excellent experience from start to finish. More

Avoid Purchase. Just don't do it....regardless of the deal. Drive a 100 miles to buy a Jeep if you have to. The sales people I worked with have only one goal, to s Just don't do it....regardless of the deal. Drive a 100 miles to buy a Jeep if you have to. The sales people I worked with have only one goal, to sell no matter what, regardless of what may be in your best interest. Go to Dolen if you want to work with a dealership that cares about customer service. More

Kindness of salesman Kenny Rose was so kind to me and my husband. My husband is very ill, and the trip to Reno nearly destroyed him. Kenny took care of everything for us Kenny Rose was so kind to me and my husband. My husband is very ill, and the trip to Reno nearly destroyed him. Kenny took care of everything for us, understanding just how sick Gene is, and he went out of his way to make this deal as quick and painless as possible. More

New Jeep Purchase Bought a new 2016 Jeep Rubicon Hard Rock with the help of salespeople PJ and Farris. Dealt with PJ for the bulk of the sales process who was very know Bought a new 2016 Jeep Rubicon Hard Rock with the help of salespeople PJ and Farris. Dealt with PJ for the bulk of the sales process who was very knowledgeable and professional. Enjoyed doing business with him. Out of his control was the delivery date of the new Jeep and it was just a day late. My only gripe with this dealership as a whole is that the fuel light was on and I barely had enough fuel to make it to a service station! I have bought a lot of new vehicles over the years and never had that happen! More

Service department unsatisfactory I believe the mechanics as well as the people behind the computers are lazy. How many times do they need to have my vehicle parked in the lot while cl I believe the mechanics as well as the people behind the computers are lazy. How many times do they need to have my vehicle parked in the lot while claiming to fix it. When I get the vehicle back the exact problems are still present. The only thing that's not lazy is they're mouths. More

Routine Maint %100 happy with Charles. He knows his stuff. He is knowledgeable and accurate in his assessment of the service that is required for my Jeep patriot %100 happy with Charles. He knows his stuff. He is knowledgeable and accurate in his assessment of the service that is required for my Jeep patriot More

Oil change Appreciate Saturday hours Kept apprised of time Good other preventive care recommendation Was quickly scheduled when called for Appointment Like Appreciate Saturday hours Kept apprised of time Good other preventive care recommendation Was quickly scheduled when called for Appointment Liked the reminder email Thank you More