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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,994 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,994 reviews

February 15, 2025

Trust Ben with getting me a fair price and anything he suggested is needed he's not just trying to padd the bill. I've never had an issue with getting any of my 4 Chrysler products serviced and the work i More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Feb 15, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for trusting us with your Chrysler products. We're proud to know our team consistently provides dependable service at Lithia Chrysler Jeep of Reno.

February 15, 2025

I would rate this dealership five out of five stars Charles was a great ambassador for the customer service department More

by NICOGOTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words. We're glad our team assisted you well at Lithia Chrysler Jeep of Reno.

February 15, 2025

Worked with Mike on getting my truck in and getting diagnosed in a timely manner. More

by jason@avalogistics.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Maxwell
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Feb 15, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad our team was able to assist you with your truck efficiently. Thank you for your feedback and take care!

February 14, 2025

Great service today! I appreciate the work My truck is now smogged Thank you very much! More

by cheyennekelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Feb 14, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you, Cheyenne! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

February 14, 2025

Ben is great and easy to work with. He communicated very well and responded to calls and questions so quick it was great! More

by mrsrgalvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Feb 14, 2025 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that Ben was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

February 14, 2025

The service was great. Communication was great and it was an easy process to drop my car off have it serviced and returned the same day. More

by Terb21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owings
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Feb 14, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

February 13, 2025

The service department was awesome! They were so helpful when my heater core went out in the winter! Got me in and out in a hurry! More

by eric.casteel27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Feb 14, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us, Eric. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 12, 2025

Charlie is awesome to work with! He is always taken care of us and treated us like family at Reno Jeep Lithia. More

by nicholas.beddoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Nicholas, please let us know.

February 12, 2025

Was not happy with Robert Pearce or his customer service especially with me being a woman More

by CORDOVAM1006
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 11, 2025

Ben was great. He went out of.his way to fix issues for a Jeep from CarMax. Awesome service. More

by kentw0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Feb 11, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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