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Lithia Chrysler Jeep of Reno
Reno, NV
2,761 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,761 reviews
November 07, 2024
Repair completed in a timely manner. Advisor was great. Would have thought a loaner or rental for the warranty repairs would be appropriate. Over three hour wait. Advisor was great. Would have thought a loaner or rental for the warranty repairs would be appropriate. Over three hour wait. More
by SPREHNR
Verified CustomerEmployees Worked With
November 06, 2024
My tires were changed and I got a buy 3 get 1 for $1 deal. They did an alignment which I was happy with - the $1 tire actually paid for the alignment - but I needed it. However, after driving for 2 days deal. They did an alignment which I was happy with - the $1 tire actually paid for the alignment - but I needed it. However, after driving for 2 days I noticed my alignment was off so I brought it back in and they checked it and fixed it and now it drives great! Jared helped me out for both of my cars and he was very nice, friendly, easy going and helpful! Thanks Jared for helping me! I will probably come back soon to get my daughter’s car tires changed. More
by smills5468
Employees Worked With
Jared - Service Dept.
November 06, 2024
Great service. Always keep coming back to jeep dealer for all my services. Wait time isn’t that bad Always keep coming back to jeep dealer for all my services. Wait time isn’t that bad More
by edgarbautista524
Employees Worked With
November 06, 2024
The service department has always been nice to work with and they have their work cut out for them with a lot of customers to take care of. Thanks for fitting me in! and they have their work cut out for them with a lot of customers to take care of. Thanks for fitting me in! More
by Brian Clark
Employees Worked With
I think his name is Jerod?
November 05, 2024
Tony is awesome he was very professional and explained everything very clearly! He is always so helpful! everything very clearly! He is always so helpful! More
by TCAULT
November 04, 2024
Very professional and competent. Service manager very courteous and helpful. Seems to be an excellent dealership and I would certainly recommend it Service manager very courteous and helpful. Seems to be an excellent dealership and I would certainly recommend it More
by What's that?
Employees Worked With
November 04, 2024
This review is in no way malicious, but I’m tired of the service. My car was serviced Saturday, 10.16.2024. I asked Jared about a new spoiler to which I was told it would be a few thousand, never bothering service. My car was serviced Saturday, 10.16.2024. I asked Jared about a new spoiler to which I was told it would be a few thousand, never bothering to tell me a price. I asked for it to be ordered and painted to which I was told I’d receive a call Monday once it was in. I called Jared Wednesday, 10.30.2024, to no avail - left a voicemail. Ben, Robert, and to whomever has provided me support over the years, especially with my car being vandalized, thank you. I followed Ben to this location, but I won’t be coming back. Goodbye. More
by xavierjsmith1993
November 03, 2024
The customer service team makes sure they make you feel comfortable and confident with the purchase comfortable and confident with the purchase More
by ALICIA gonzalez
November 03, 2024
Ashton, Tony and Steven are awesome to buy a truck from! Highly recommend dealership! Definitely will go back to buy another vehicle Highly recommend dealership! Definitely will go back to buy another vehicle More
by GLASSBURN86
