Lithia Chrysler Jeep of Reno

New car first service. As usual, my experience at Lithia Chrysler/Jeep of Reno was top notch. I wouldn't expect anything less. Nick in the service department was on top of m As usual, my experience at Lithia Chrysler/Jeep of Reno was top notch. I wouldn't expect anything less. Nick in the service department was on top of my needs and had my Jeep finished by the time he promised. On top of that, my salesman, Steve Harris offered my a ride back to the dealership in case my ride arrangements fell through. Most people might not go as far to say that it was a pleasure to visit a dealership, but it truly is a pleasure to do business with Lithia Chrysler/Jeep Reno. More

recall notice Came in for a recall notice and it was performed without a problem. It took a little longer than quoted but was still done in a reasonable time frame. Came in for a recall notice and it was performed without a problem. It took a little longer than quoted but was still done in a reasonable time frame. More

Oil change and tire rotation Going on a trip and needed a oil change and tire rotation before my trip. Had no appointment. The dealership was slammed. Nick was great and had me dr Going on a trip and needed a oil change and tire rotation before my trip. Had no appointment. The dealership was slammed. Nick was great and had me drop my car off and fit me in. Great work and had me done in less than 2 hours. More

Fastest oil change ever! I’ve never had a bad experience. Had the fastest oil change ever. Love lithia!! I will always go back. Service is excellent and always friendly. I’ve never had a bad experience. Had the fastest oil change ever. Love lithia!! I will always go back. Service is excellent and always friendly. More

Lithia Never Fails to Deliver! I've been a loyal Lithia customer now for over 12 years and the reason is simple-- I can depend on them. I've purchased cars from Lithia, I've had tho I've been a loyal Lithia customer now for over 12 years and the reason is simple-- I can depend on them. I've purchased cars from Lithia, I've had those cars serviced at Lithia and, on the rare occasion when I needed repairs, Lithia handled that, too. They have demonstrated a continuous standard of excellence from the beginning. Superb customer service, competitive pricing and excellent communication has been their hallmark. But, above all else, I've learned that I can ALWAYS depend on Lithia to take care of me and my family. That's what matters most to me. More

Great experience! Sales was easy and even did recall prior to delivery. Robert Black was the best salesman I have ever worked wit. This was my 8thChrysler vehicle. Ch Sales was easy and even did recall prior to delivery. Robert Black was the best salesman I have ever worked wit. This was my 8thChrysler vehicle. Chrysler family and treated great. More

new car purchase. Andrew Eddy and Tony Moore were very professional and knowledgeable of their jobs. The whole process was very easy and non stressful. an excellent car Andrew Eddy and Tony Moore were very professional and knowledgeable of their jobs. The whole process was very easy and non stressful. an excellent car purchase experience. More

Very good, no pressure Went to view a Craislist Jeep but it didn't have the higher end trim we were looking for. PJ was very helpful in asking what we were looking for & eve Went to view a Craislist Jeep but it didn't have the higher end trim we were looking for. PJ was very helpful in asking what we were looking for & even though we said we were looking at 1-2 year old models to keep the cost under $30K he found almost exactly what we wanted in a brand new model & worked with us to get the cost down to a desirable price. More

Incredible service rep We love Charlie. From the time I call to get the appointment, through check in and check out, he is a friendly, knowledgeable professional. Unlike oth We love Charlie. From the time I call to get the appointment, through check in and check out, he is a friendly, knowledgeable professional. Unlike other reps we have had, he never gets too busy to forget to call when the car is ready! He makes the experience pleasant! More

Awesome Kitt was a very kind and thoughtful rep. He made sure I was taken care of and informed over everything that was going on. I will definitely come back. Kitt was a very kind and thoughtful rep. He made sure I was taken care of and informed over everything that was going on. I will definitely come back. More