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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
2,846 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,846 reviews

September 19, 2018

recall notice Came in for a recall notice and it was performed without a problem. It took a little longer than quoted but was still done in a reasonable time frame. More

by Alanjss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Lithia Chrysler Jeep of Reno responded

We're happy we could help! We hope to see you again soon!

September 15, 2018

Oil change and tire rotation Going on a trip and needed a oil change and tire rotation before my trip. Had no appointment. The dealership was slammed. Nick was great and had me dr More

by krose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Peele
Sep 17, 2018 -

Lithia Chrysler Jeep of Reno responded

We're glad to help! Thanks for stopping in!

September 14, 2018

Fastest oil change ever! I’ve never had a bad experience. Had the fastest oil change ever. Love lithia!! I will always go back. Service is excellent and always friendly. More

by Happy Wife
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Peele
Sep 17, 2018 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear it! Thanks for your kind review!

September 12, 2018

Lithia Never Fails to Deliver! I've been a loyal Lithia customer now for over 12 years and the reason is simple-- I can depend on them. I've purchased cars from Lithia, I've had tho More

by lwmagic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Peele
Sep 14, 2018 -

Lithia Chrysler Jeep of Reno responded

Thanks for your incredible review! We can't wait to see you again!

August 30, 2018

Great experience! Sales was easy and even did recall prior to delivery. Robert Black was the best salesman I have ever worked wit. This was my 8thChrysler vehicle. Ch More

by 1Dennisgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Lax
Aug 30, 2018 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for this wonderful review! We're happy we could help out!

August 25, 2018

new car purchase. Andrew Eddy and Tony Moore were very professional and knowledgeable of their jobs. The whole process was very easy and non stressful. an excellent car More

by wjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eddy, Ken Lax
Aug 27, 2018 -

Lithia Chrysler Jeep of Reno responded

Thanks for highlighting some of our staff that helped make your experience great! We look forward to your next visit with us!

August 24, 2018

Very good, no pressure Went to view a Craislist Jeep but it didn't have the higher end trim we were looking for. PJ was very helpful in asking what we were looking for & eve More

by Ziggy1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Spratt, PJ Pourjami
Aug 24, 2018 -

Lithia Chrysler Jeep of Reno responded

Thank you for this feedback! We're glad PJ was so helpful during your visit. If you need anything else, please let us know!

August 24, 2018

Incredible service rep We love Charlie. From the time I call to get the appointment, through check in and check out, he is a friendly, knowledgeable professional. Unlike oth More

by Happy Jeeoer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Lithia Chrysler Jeep of Reno responded

Thank you! We're glad Charlie made your experience a pleasant one. We're happy to help if you need anything else!

August 23, 2018

Awesome Kitt was a very kind and thoughtful rep. He made sure I was taken care of and informed over everything that was going on. I will definitely come back. More

by Melisafarrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kitt Ramsey
Aug 24, 2018 -

Lithia Chrysler Jeep of Reno responded

Melisafarrell, thank you! We think Kitt is great, too. We look forward to your next visit!

August 16, 2018

Excellent and Professional Excellent experience from first contact to purchase. Purchased many vehicles over the years, Very impressed with Brian and Scott's professional attent More

by rocker2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Lithia Chrysler Jeep of Reno responded

We're happy our team could help you out! Please come see us again if you have any questions!

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