Lithia Chrysler Jeep of Reno

Great service We live out of town and try to get our oil changed when we have other appointments in Reno. The service department works with us to get that done. W We live out of town and try to get our oil changed when we have other appointments in Reno. The service department works with us to get that done. We usually wait for our car to be done and it is always done in a timely matter. More

Back at Lithia I have been taking my 2004 Jeep Grand Cherokee to Lithia since we moved to Reno in 2007. We recently gave the 2004 Jeep to our daughter and bought a n I have been taking my 2004 Jeep Grand Cherokee to Lithia since we moved to Reno in 2007. We recently gave the 2004 Jeep to our daughter and bought a new Jeep Cherokee Latitude in Fernley. We tried the service department at Reno Dodge once for a tire issue but were not happy so I called up Charlie Sebastian and got my new Jeep into Lithia for its first oil change and tire rotation. Charlie found me the best deal on a two year service package with the option for a lifetime package (which was actually part of my original purchase agreement). I also noticed a sensor on my windshield that had appeared to have come loose. Upon investigation, the sensor was supposed to be permanently bracketed to the windshield and the only way to properly repair it is to replace the windshield. Charlie ordered the windshield and helped navigate the political BS to get my windshield. I will be a faithful Lithia customer as long as I own my Jeep, which could be for the rest of my life. Thanks Charlie! More

Excellent I walkways feel welcomed and the service is always on point, I recommend this dealership to any one in my family, coworkers, friends, thank you. I walkways feel welcomed and the service is always on point, I recommend this dealership to any one in my family, coworkers, friends, thank you. More

Friendly staff, accommodating , answered my questions. You had the model in which I was interested, David Flyr and Chris Meadows went over the features and operating details, and the check rides and purcha You had the model in which I was interested, David Flyr and Chris Meadows went over the features and operating details, and the check rides and purchase procedures went smoothly. More

Great Customer Service as Always Charles Sebastian was able to get me in right away, Repairs were made on parts that were in stock, Others parts have been ordered, Charles always pro Charles Sebastian was able to get me in right away, Repairs were made on parts that were in stock, Others parts have been ordered, Charles always provides excellent advice on needed repairs. He also advises me of future repairs so I can plan ahead due to my limited budget. I trust him with all my repair needs and would not consider going anywhere else for my repairs and maintenance. More

Great service in the service and parts departments. Great job and friendly service! Bob in service and Ben in parts are amazing! Got me in and out in less than an hour on a Saturday, and we all know how Great job and friendly service! Bob in service and Ben in parts are amazing! Got me in and out in less than an hour on a Saturday, and we all know how crazy busy Saturday's are. Definitely recommend! More

Service Charlie has always taken great care of me since I bought my Jeep. He gets me in quickly anytime I need it serviced and he is always helpful with any q Charlie has always taken great care of me since I bought my Jeep. He gets me in quickly anytime I need it serviced and he is always helpful with any questions I have. Thank you for always going above and beyond to help me! More

Oil Change I had my car serviced for an oil change. Robert Pearce is always friendly and very helpful, I prefer to go to him for my service needs because of his I had my car serviced for an oil change. Robert Pearce is always friendly and very helpful, I prefer to go to him for my service needs because of his demeanor. More

Friendly service. We always like to see a friendly face when we see Bob. Bob has always helped us when we come in the shop. Good work. We always like to see a friendly face when we see Bob. Bob has always helped us when we come in the shop. Good work. More

Why would you take your Jeep anywhere else? Super easy to schedule and drop off. There’s a shuttle if you can’t wait and the work is always trustworthy at a fair price. Super easy to schedule and drop off. There’s a shuttle if you can’t wait and the work is always trustworthy at a fair price. More