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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,761 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,761 reviews

November 09, 2024

I am very upset they did not go through my bank for financing as promised More

by DAWN.SHELDON443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derric Williford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is very important to us. We would like to speak with you about your recent experience with our Finance Team regarding financing through your bank. Please send either of us an email with your contact information so we may discuss this in greater detail. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

November 08, 2024

Dana and Ben gave us no nonsense guidance on what our recent repairs, they kept us in the loop Ben is outstanding and Nick job pulled it all together! Your Service department is outstanding! I have rec More

by emaninreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear your positive feedback about our service crew at Lithia Chrysler Jeep of Reno. Thanks for recommending us; we value it greatly.

November 08, 2024

I absolutely love working with Tony! He is a pleasure and always professional. He’s a great listener too. More

by RUTHIE.NICHOLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rose
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Glad to hear you enjoyed working with our team at Lithia Chrysler Jeep of Reno. It’s nice knowing they provided professional and attentive service.

November 08, 2024

They have always done an amazing job on our truck everything we have had a problem They are always very respectful and do there best to get you in and out as quick as they can I tell everyone to t More

by homerclarke320
Recommend Dealer
Yes
Employees Worked With
Ben
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Nov 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for recommending Lithia Chrysler Jeep of Reno. Your support means a ton to our team, and we're glad you trust us with your truck.

November 08, 2024

Awesome team! Great experience! I will definitely will purchase more cars from y’all! Robert and Steven are the best! More

by Elizabeth Viscontti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Lithia Chrysler Jeep of Reno responded

We're happy to know you had a positive experience with our team, thank you for choosing Lithia Chrysler Jeep of Reno.

November 08, 2024

Very professional service advisor Work performed in agreed amount of time Courtesy service very provided was great More

by barrybunch2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben owings
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Nov 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. We're glad our team provided professional and timely service. We wish you well-maintained drives ahead.

November 08, 2024

The service department was great. Ben Owens was wonderful, knowledgeable and explained what service needed to be done and why. I have complete trust in him. He is the best. More

by dodge2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owens
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Nov 08, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear about your positive experience with our team in the service department at Lithia Chrysler Jeep of Reno. Thank you for sharing your feedback and trust in us.

November 08, 2024

Friendly fast service. Easy making appointment. Possible air problem but it was resolved in plenty of time to meet their timeline More

by janenorthington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. We're glad our team could provide efficient service and resolve the air problem promptly for you. Wishing you many safe journeys ahead!

November 08, 2024

Best experience possible purchasing a car. Juan Jr was so patient and kind, I hope to work with him on every car purchase I make. More

by SKADOO202032
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Jr - Sales
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Nov 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Our team appreciates your support and kind words.

November 07, 2024

Amazing dealership! Everyone is extremely friendly and helpful. Our car purchase was very smooth and fast. More

by jaudenried
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. We're happy our team made the car purchase process smooth and efficient for you. Wishing you many great drives ahead.

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