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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,759 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,759 reviews

November 16, 2024

Customer service and service was good. Thank you.and work done as promised will be back More

by darrenbr976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. We're pleased to hear everything went well.

November 16, 2024

Kenny, Ashton and Colby were a great team and helped me with buying my new car! More

by RBRUNDAGE6215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton
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Nov 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno appreciates your kind words about our team. Wishing you great experiences with your new car.

November 16, 2024

Constant issues with the service department not doing simple tasks correctly like scheduling a service for taillight issue and an oil change as an express oil change that doesn’t require an appointment?! More

by Cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Lithia Chrysler Jeep of Reno responded

We're sorry to hear about your experience, Cameron, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 16, 2024

The service team is always great. My wife and wouldn't take our cars anywhere else. Awesome experience every time. More

by melissa22073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, we truly appreciate your trust and loyalty.

November 16, 2024

Ben was very helpful. He was able to get my truck in on short notice and still get it back to me quickly! More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owings
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Nov 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback. We're glad our team could assist with your truck at Lithia Chrysler Jeep of Reno. If there's anything else we can do, feel free to reach out.

November 15, 2024

Thank you Mike for checking back with me to make sure I was satisfied with my vehicle’s service! More

by Lee De Los Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 15, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear our team provided you with great service. Thanks for choosing Lithia Chrysler Jeep of Reno.

November 15, 2024

Jared is so amazing! I was in and out with the service and items I needed even with the power going in and out More

by bedford.blackfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Nov 16, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, we're happy our team efficiently managed your service needs despite the power challenges.

November 15, 2024

Ben was a great help, kept me informed and my car was completed quickly enough. More

by Js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Nov 16, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, we're pleased to hear our team's communication skills met your expectations and that you loved the turnaround time. Thank you for sharing.

November 15, 2024

The best car buying experience! Fast, knowledgeable, friendly, and great outcomes! Must buy to believe! More

by SONIA.GUADALUPE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
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Nov 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words about your experience with Lithia Chrysler Jeep of Reno. Safe travels in your new vehicle.

November 15, 2024

Excellent service … the serviceperson was polite answered all my questions before service started. The oil change was done fast I was in out quick. More

by CXGAlvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

Lithia Chrysler Jeep of Reno responded

The quick oil change experience is always a plus. Lithia Chrysler Jeep of Reno appreciates your kind words and feedback.

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