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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,095 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,095 reviews

June 26, 2025

Ben Owen in service does a tremendous job. He gives good service advice and keeps me updated on progress of if additional requirements arise. He is the reason I trust Lithia Chrysler Jeep fo More

by william.howald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owen
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Jun 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 26, 2025

Timely for the job performed and not like an aggressive salesman when letting me know about other items need attention. More

by TJAQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 25, 2025

Jarad was friendly and very efficient. I got out faster than I expected, so great job Lithia Jeep! More

by DGRE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear about your positive experience with our team. Thank you for choosing Lithia Chrysler Jeep of Reno.

June 25, 2025

Efficient service and great customer service! Communication was great and expectations were set about cost and time early so there were no surprises More

by Rachel.brienzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jun 25, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 25, 2025

I received, it's great service from the dealership and Bob. It was the exceptional with the way he treated me. That kept me updated about my vehicle. I would recommend the dealership, and definitely bob.T More

by dave4chat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 23, 2025

Would not answer phone or text messages. Walked in to service center and saw four people just standing around joking while two men were doing all the work with customers. Over priced!!! More

by madmaryalice52
Recommend Dealer
No
Employees Worked With
No name
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Jun 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Mary Alice, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 23, 2025

Great people to do business with. Just wish the interest rate was lower! Thanks for everything!! More

by faithe64
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Black
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Jun 23, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad you had a positive experience with our team at Lithia Chrysler Jeep of Reno. We appreciate your feedback about the interest rate, and wish you well!

June 23, 2025

The dealership is very nice and clean everybody was very helpful finish my Jeep Grand Cherokee when it was expected to be done and kept me informed very happy with the service that was done More

by mota.ambrosio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for your feedback. We're pleased to hear you were satisfied with the service on your Jeep Grand Cherokee here at Lithia Chrysler Jeep of Reno.

June 23, 2025

Fernando took great care of us, and was able to get our compass taken care of in the budget we needed. He was amazing!! More

by Cessfordc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jun 23, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 23, 2025

Very attentive workers very clean and inviting environment I got what I needed promptly. Thank you so much LITHIA More

by ROXANNEFRAZIER15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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