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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
2,660 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,660 reviews

December 13, 2024

I have experienced great customer service from Bob with my jeep needs. He has been very helpful when I have had an issue with my jeep. More

by megan.fuller10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Lithia Chrysler Jeep of Reno responded

We greatly appreciate your feedback. At Lithia Chrysler Jeep of Reno, our team always aims to provide helpful support for all your Jeep needs.

December 12, 2024

Accommodating personnel to do business with and very helpful too though the APR is a high. More

by ADEB.S.ODAJOLA
Recommend Dealer
Yes
Employees Worked With
Roman Gomez
Dec 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Adeb, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

December 11, 2024

Rob was great. He was respectful, professional, and had a great attitude. He represented himself and Lithia very well and has earned my future business. More

by jaturner1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Junior, Tony (sales), Brian (finance)
Dec 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for your feedback on your recent visit to Lithia Chrysler Jeep of Reno. It's great to hear that Rob was able to assist you and that you had such a positive experience.

December 10, 2024

The car detailing was a little sloppy in spots. No one went over anything with me when I picked up the vehicle. I am not confident that everything itemized in the package that I purchased was actua More

by CHARLES.ROSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee not listed
Dec 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Charles, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 10, 2024

Ben was excellent. Helpful, attentive and responsive. I am so thankful for time and attention he put into getting my vehicle fixed and back to me quickly for such a len More

by a.r.wolfe6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Dec 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words for Ben, and for taking the time to leave us this wonderful feedback!

December 10, 2024

Ability to get prompt service was great, especially considering a trip was planned and a delay would have been costly. More

by mfrazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owing
Dec 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience. It's wonderful to know that Lithia Chrysler Jeep of Reno could provide the prompt service you needed. We hope your trip went smoothly.

December 10, 2024

I am very happy with my purchase and the service provided to me far more than any other dealership that I have been to. Not only did the people here make sure that my purchase was as easy as can be, but I al More

by JOHNNY43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for choosing Lithia Chrysler Jeep of Reno! Please let us know if we can be of any more assistance.

December 10, 2024

We came in for a service and left with a new jeep. Roman helped us out and all went well More

by leslielamantia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Good to hear that you had a smooth experience with our team. Lithia Chrysler Jeep of Reno appreciates your feedback and looks forward to serving you again. Enjoy your new Jeep!

December 10, 2024

The clean of my car. I didn't 90% they could do a better job. More

by Claudiarootdiltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for providing feedback. We'd love to improve your experience with our car cleaning services at Lithia Chrysler Jeep of Reno, and would be pleased if you could reach out directly.

December 09, 2024

We had an excellent experience with Lithia Jeep. From start to finish, the process was seamless. The staff was very welcoming, knowledgeable, and interested in helping us. They took the time to answ More

by becca.rum76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Gomez
Dec 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Becca, Thank you so much for choosing Lithia Chrysler Jeep of Reno! Please let Robert, Roman,Tony, and Colby know if we can be of any more assistance.