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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,967 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,967 reviews

December 14, 2023

Beautiful dealership, always clean and courteous. Charles Sebastian is helpful and friendly, we took our car to the Carson City dealer last time and had an awful experience, we will always use you fr More

by rogerharrington
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Dec 14, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your praise for the cleanliness and courtesy at Lithia Chrysler Jeep of Reno. Charles Sebastian is indeed known for his helpfulness. Looking forward to providing you with consistent service quality on your next visit, see you then! Happy Holidays.

December 14, 2023

Fernando did a great job I'm really really happy with Lithia I'm still happy with my jeep purchase and the maintenance package I bought More

by SUZANNAH.N.JOHNSON
Recommend Dealer
Yes
Employees Worked With
Fernando
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Dec 14, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback. It's great to hear that you found our maintenance package and purchasing a jeep from Lithia Chrysler Jeep of Reno beneficial, and that Fernando met your expectations.

December 14, 2023

Patient, just good guys. I didn't feel pressure or icky. Seem honest Made it happen More

by missmadcat
Recommend Dealer
Yes
Employees Worked With
Juan Jr and Sr
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Dec 14, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words and recognizing the team's effort. Looking forward to continuing our honest and pressure-free service at Lithia Chrysler Jeep of Reno in the future.

December 14, 2023

Extremely helpful for us in a logistically challenging situation! Ben especially went out of his way to communicate and get us fixed up during the holidays and with finding parts and getting them to keep More

by Ben in Idaho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Dec 14, 2023 -

Lithia Chrysler Jeep of Reno responded

Ben, Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. Ben and our team appreciate your business and hope to see you again soon!

December 14, 2023

Excellent service. Returned all phone calls and kept me updated. Charles did a great job. More

by MUDPUPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive review. It's always our goal at Lithia Chrysler Jeep of Reno to provide excellent service and communication. Charle's work makes us proud!

December 14, 2023

I have always been treated with respect and received great service They have been very helpful in scheduling with my limit free time More

by SPARKYJ29
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Dec 14, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your high rating and are glad that scheduling at Lithia Chrysler Jeep of Reno has been convenient. Thanks for acknowledging our respectful service too.

December 14, 2023

Service guy was condescending at best. My car was 'fixed' for $500+ then broke again (same issue) two weeks later, causing me to miss some work and arrange rides to and from. There are a l More

by gregorkris01
Recommend Dealer
No
Employees Worked With
Robert Pearce
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

Kris, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 14, 2023

Clean, efficient. No time. This survey takes too much effort. Bob is great and the other staff is friendly. More

by glengonfo
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Dec 14, 2023 -

Lithia Chrysler Jeep of Reno responded

Glen, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

December 13, 2023

The dealer was very thorough in solving my issue. The front end of my Jeep wobbled at high speeds and it took a couple times to diagnose, but they resolved the issue to my satisfaction. More

by SCHACKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Dec 13, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

December 13, 2023

Awesome service excellent,fast and very professional people very happy and thank you so much Guys More

by CHALLITO127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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Dec 13, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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