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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,969 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,969 reviews

December 16, 2023

Ben had my car fixed up and ready to go a day before expected. He was very nice and kept in the loop with the issues I reported. And he never said the most offensive words in auto service 'we couldn't r More

by Whitneylaskin
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 16, 2023 -

Lithia Chrysler Jeep of Reno responded

Thanks for your feedback. It's good to hear the car was finished sooner than anticipated and that our team, specifically regarding the identified issues, communicated effectively. We appreciate you trusting Lithia Chrysler Jeep of Reno with your auto services needs.

December 16, 2023

good, but also kinda slow good everyone was freindly, but also it was slow i was waiting for what seemed to be a longer then normal time. More

by philiprollison
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you, Philip, for your feedback and we do apologize for the slow service. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

December 16, 2023

Ben very very helpful and nice, he always kept me informed Ben was the best More

by ks7794
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 16, 2023 -

Lithia Chrysler Jeep of Reno responded

Your feedback is appreciated and we're glad to hear that our staff could assist with your needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

December 16, 2023

Flawless They believed and trusted me with their vehicles. That meant a lot! They went out of their way for me. More

by truckeegirl
Recommend Dealer
Yes
Employees Worked With
Patrick
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Dec 16, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate the high rating and your positive comments about Lithia Chrysler Jeep of Reno. Trust is vital, indeed. We look forward to continue serving you.

December 16, 2023

Easy, everyone was friendly and professional. Listened to my needs and wants and delivered! I'm happy with the interaction. More

by missmadcat
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Silva
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Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 16, 2023

Great customer service with a quick turn around. Will continue business in the future and strongly recommend to others More

by Spooby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2023 -

Lithia Chrysler Jeep of Reno responded

We thank you for valuing our customer service, and recommending Lithia Chrysler Jeep of Reno. Look forward to continuing business with you.

December 16, 2023

My service experience was very good. Service rep was friendly and knowledgeable. He quickly and thoroughly walked me through process and kept me apprised along the way. More

by cycle_tahoe
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Dec 16, 2023 -

Lithia Chrysler Jeep of Reno responded

We're glad you had a good experience at Lithia Chrysler Jeep of Reno. Your positive feedback about our representative's knowledge and thoroughness is very much appreciated. Thank you for choosing us!

December 16, 2023

Charlie has been my service advisor for 12 years! He is the best! Always takes care of me, and gets my car in and out ASAP, as that is my only means of transportation! More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your loyalty over the years at Lithia Chrysler Jeep of Reno. It's great to hear you've received valuable service for 12 years. Your kind words about our prompt services are much appreciated.

December 15, 2023

I was able to book online and greeted with smiling faces when I came in for my oil change. I was able to get the shuttle both ways. It was great. More

by violet_fox
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 15, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your recorded satisfaction with the online booking and shuttle services at Lithia Chrysler Jeep of Reno. Thank you for trusting us to change your oil.

December 15, 2023

Everything went well. The dealership waa The dealership service was friendly and worked quickly. Thank you More

by Drmnbig75
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Report | Print
Dec 15, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback. It's great to hear that Lithia Chrysler Jeep of Reno provided effective service for you efficiently and with care. We hope all your future experiences meet this standard.

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