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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,970 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,970 reviews

December 19, 2023

This is the second time I worked with Robert and Tony always professional. I really enjoyed Bryan in finance. More

by SUPERIORDIVEMS
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Black
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Dec 19, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

December 19, 2023

We had a great experience at this dealership. Kenny, Robert, Stephen, and everyone else that we spoke to were very professional, nice, accommodating. They all went over and above to make our car More

by STEPHANIELOVESCRAIG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Lithia Chrysler Jeep of Reno responded

Thanks for your feedback on your recent visit to Lithia Chrysler Jeep of Reno. It's great to hear that we were able to assist you and that you had such a positive experience.

December 19, 2023

Charlie at the service desk is absolutely the best to work with! I’ve been working with him specifically for several years when I have any issues with my Jeep. More

by angela.r.bandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you, Angela, for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Charlie was able to help, and we hope to see you again!

December 19, 2023

Very good, I was in and out within 20 minutes. Everyone was very polite and helpful! More

by Row
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

December 18, 2023

Absolutely awesome from start to finish. No pressure sales made it really easy to explore the lot to see if we could find what we were looking for before asking to run numbers. More

by brandi.thelen
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Black
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Dec 18, 2023 -

Lithia Chrysler Jeep of Reno responded

Brandi, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

December 18, 2023

He's an awesome employee. Kept me informed on the process of my repair. He even took pictures to show me the issue More

by SELTAR71
Recommend Dealer
Yes
Employees Worked With
Fernando
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Dec 18, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

December 18, 2023

I started off working with Charles because Jared was busy with several other clients at once. Both were extremely friendly and professional. Service was great, and I have no complaints whatsoever. More

by lindsey.berge
Recommend Dealer
Yes
Employees Worked With
Jared
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Dec 18, 2023 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Lindsey, for choosing Lithia Chrysler Jeep of Reno!

December 18, 2023

Check-in was quick and easy. I was early and that did not create any issues. Pickup was fast and staff were helpful and friendly. More

by FALLST3112
Recommend Dealer
Yes
Employees Worked With
Don't recall
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Dec 18, 2023 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 18, 2023

Totally reliable. Charley Sebastian is a person of great integrity. See him for service every time. More

by Tiger123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Charley is always able to help, and we hope to see you again!

December 18, 2023

I was sold a bran new jeep that has a defect in the back seat .The salesman told me it would pop back out .Well it didnt .Very disapointed ! More

by 127FLOWERPOWER400
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
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Dec 18, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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