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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
2,969 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,969 reviews

January 19, 2024

Great friendly service at a fair price when Jeep battery died unexpectedly could have left us stranded. More

by JSD
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Fernando
Jan 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 19, 2024

Dirk and Tony are amazing. This is my 3rd purchase in 2 years and each transaction has been smooth and seamless!! More

by doublenickelcraig
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Lithia Chrysler Jeep of Reno are glad to have you as a customer.

January 18, 2024

I was home I’ll and had to send my grandson in to the dealer to get my service. The person I spoke with was very helpful and followed my instructions More

by SANDYJ9
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Lithia Chrysler Jeep of Reno responded

It's reassuring to know our Lithia Chrysler Jeep of Reno representative could assist and make sure your service instructions were followed. Take care, stay safe, and please reach out if you need further assistance.

January 18, 2024

Juan Sr. Was very kind and very helpful. Thank you Steven In finances was also very kind and helpful More

by COLEENTHOMPSON
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Sr.
Jan 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review, Colleen. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 18, 2024

Robert was professional, courteous, not at all pushy and competent. His personal service was excellent and his immediate team members were similarly excellent. I believe I was treated fairly, all of my qu More

by maddison5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton Baker
Jan 19, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to hear that Robert provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 18, 2024

My experience with this dealership started out sub parr. I originally dealt with Jared for a recall issue, and was run around for months. I finally was able to speak with Fernando and he immediately did eve More

by Allie B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Jan 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team, Allie. We're glad to hear we delivered such a great experience!

January 17, 2024

I have found this dealership very responsive and professional. They answer my questions explicitly but in terms that I can understand. I'm very happy with their service. More

by snowcourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton in sales and Ben Owings in service
Jan 17, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to hear Ashton and Ben provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

January 17, 2024

I was very pleased with the service and attention I received this last visit. I was able to get my car looked at and fixed in a very timely manner as well as receive the convenience of transportation b More

by KATIEELIZABETH2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando-service
Jan 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 17, 2024

very pleased with the speed of repair, the cleaning done to correct damage from leak and the communication done with each step. More

by PERRYNSUESTUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : bob owens?
Jan 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 17, 2024

The dealership was clean and offered great customer service. We were able to be in and out in less than 2 hours. Ruben was also very good at his job and would recommend him any tim. More

by jefferydhall22
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Camarena
Jan 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Jeffery! Here at Lithia Chrysler Jeep of Reno, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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