Lithia Chrysler Jeep of Reno

Expensive It's is too expensive Extremely overpriced and expensive to get a simple repair done as it cost about 9 times more than at other places for the same job expensive to get a simple repair done as it cost about 9 times more than at other places for the same job More

I absolutely love doing business with everyone at Lithia, I have purchased 3 Jeeps and one Car and paid cash in the past year and everyone that I have worked with from my favorite salesman Ricardo who has al I have purchased 3 Jeeps and one Car and paid cash in the past year and everyone that I have worked with from my favorite salesman Ricardo who has always gone way above and beyond to make sure my purchase was done as quickly and smoothly as possible. And the best thing about Ricardo he always follows up with a call the next day to see if everything of going good and to see if I have any questions and to let me know that he's just a phone call away if I do to please just give him a call and he will take care of me! He is just totally awesome to work with and I would give that man a 5 star review for every vehicle I've purchased with him, I've tried to go on the web site on FB to leave him a five star review but could not find any link to do so! I would also give a big 5 star to Tony he has always treated me right and made me some great deals on the vehicles I purchased from him, I always left as a happy customer. And Also 5 Stars for Jared in the service department he's awesome he's taken care of me for service on the first 2023 Jeep Rubicon 392 that I purchased. He is very friendly and professional and every time I've gone in and I've had to see someone else and I see him he still recognizes me and said hi Jeri how are you, he's just all around a great employee you guys have. But you have just a great team all around there is not one employee that I've have seen that isn't friendly, smiling and professional, and that is a great atmosphere for customers. I would commend one in parts as 5 stars, and in Finance! More

The best service for my car ever. Charles Sebastian takes great care of us with courteous, quick and efficient care. He is the best, bar none. He goes above and beyond! Charles Sebastian takes great care of us with courteous, quick and efficient care. He is the best, bar none. He goes above and beyond! More

100% completely satisfied! Charlie took care of us better than I expected. He communicated along the way and gave us sound advice about another shop we went to. Super impressed Charlie took care of us better than I expected. He communicated along the way and gave us sound advice about another shop we went to. Super impressed and will be back! Thanks Charlie?? More

I like Lithia, I test drove at Lithia, I was going to order the Jeep I wanted, but the strike happened, so I found the model I wanted in Roseville because you didn’t have one in stock. order the Jeep I wanted, but the strike happened, so I found the model I wanted in Roseville because you didn’t have one in stock. More

Everything was great except the smog check. $63.50? Way overcharged!! This is not a haiku. $63.50? Way overcharged!! This is not a haiku. More

Experience was smooth and quick Interaction took 5 minutes, asked if I needed a ride home, scheduled the shuttle minutes, asked if I needed a ride home, scheduled the shuttle More

Tony informed me that the $599 GPS installed in the vehicle by the dealership , which I did not want, could not be removed. After that conversation, another Lithia employee nearby informed a coworker t vehicle by the dealership , which I did not want, could not be removed. After that conversation, another Lithia employee nearby informed a coworker that he had removed a GPS from a vehicle before the owner took possession of it. The transaction took far longer than it needed to with all the back and forth between manager, salesman and finance. More

I did a walk in and was able to be in and out extremely fast! Everyone was super helpful. fast! Everyone was super helpful. More

This dealership is great! Ashton, Kenny and Steven were so nice and helpful. We live about 4 hours away, Ashton and Kenny had the Jeep I wanted ready to go for a test drive wh Ashton, Kenny and Steven were so nice and helpful. We live about 4 hours away, Ashton and Kenny had the Jeep I wanted ready to go for a test drive when we arrived and got us out of there quickly so we still had time to go have some fun. It was a great experience, and I have definitely recommended them to my friends. It was worth the drive to buy from Lithia Reno Jeep! More