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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,969 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,970 reviews

May 24, 2024

Service here is excellent. Tony Seibert is a true professional. Always friendly and very knowledgeable! More

by none23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing about your positive experience at Lithia Chrysler Jeep of Reno. It’s great to hear that our team consistently delivers friendly and knowledgeable service. We appreciate your feedback.

May 24, 2024

Very nice and clean place to wait . People are very people . In and out hr More

by jeeprenegade16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback on the convenience and atmosphere at Lithia Chrysler Jeep of Reno. We appreciate your comments on our team's service.

May 24, 2024

Robert was very attentive and expeditious to issues that arose after service was completed. Great customer courtesy. More

by Robertmichaelgallagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 23, 2024

Very friendly, not always sure about diagnosis problems. But very friendly telling you you’re gonna pay out the xxx. More

by SHANNONHUTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben, 4 stars
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May 28, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

May 23, 2024

The service is good. The place is very clean and everybody is really nice, and they were spot on when they told me what time would be done More

by Rasartori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback on the cleanliness and service at Lithia Chrysler Jeep of Reno. I'm glad to hear our team's timing estimates were accurate for you. We appreciate your business and hope to assist you again soon.

May 23, 2024

Communication was great! I had to wait for a part and instead of keeping my car for no reason they let me take it until the part came in then they got it done right away! More

by breanna tinsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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May 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting our communication and efficiency at Lithia Chrysler Jeep of Reno. It's great to hear that the process with your part order was handled to your satisfaction. We appreciate your feedback and are glad we could provide a positive service experience.

May 23, 2024

Jared always makes sure everything is good. If it isn’t he fixes it and takes care of the customer. More

by osan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared in service
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May 23, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, our team prioritizes customer satisfaction and timely resolutions. It’s great to hear that your experience reflected these values. Thank you for sharing your feedback.

May 23, 2024

I have always received great customer service when having to come in whether scheduled or unscheduled maintenance More

by amwetzel82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JARED
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May 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback on the customer service at Lithia Chrysler Jeep of Reno. It's good to hear that both your scheduled and unscheduled maintenance visits meet your expectations. We appreciate your continued support.

May 23, 2024

Beautiful space makes waiting for your car a breeze. Charlie in service is the best. More

by WIFKERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words about the environment at Lithia Chrysler Jeep of Reno and mentioning our team in service. We appreciate your feedback.

May 23, 2024

After leaving two messages for a call back, I was able to talk to Ben Owings and he took excellent care of my Grand Cherokee. I'm very happy with Ben and the servicer Lithia provided More

by Stella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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May 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. It's good to hear that our team provided excellent care for your Grand Cherokee. We appreciate your feedback and value having you as a customer.

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