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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,970 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,970 reviews

May 25, 2024

Ben is an excellent service writer. Well ru store throughout. Very clean and great location More

by nateg431
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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May 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for recognizing the effort our team puts into maintaining a well-run and clean location at Lithia Chrysler Jeep of Reno. We are glad this impressed you during your visit.

May 25, 2024

Very professional and fixed my problem! I would prefer that the sparks plugs were easier to get to. More

by Cindy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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May 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback on the spark plug service at Lithia Chrysler Jeep of Reno. Our team is pleased to hear that your problem was addressed professionally. We appreciate your input concerning the accessibility of spark plugs and will take it under consideration.

May 25, 2024

Very good service, they are very attentive and work done right the first Time. Fabulous service, Ben is a special service advisor More

by D.WEIR
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben owings
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May 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience at Lithia Chrysler Jeep of Reno. We're glad our team, including your service advisor, provided attentive and effective service. It's great to hear everything was done right on the first attempt.

May 25, 2024

Fast, easy buying process. Love the fact that they shared all numbers upfront and didn’t hide any fees. Will definitely buy from them again. More

by William Soto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We are pleased to hear that the upfront transparency at Lithia Chrysler Jeep of Reno met your needs and made for an efficient purchasing experience. We appreciate your intention to return as well.

May 25, 2024

Tony is awesome! Always does a great job making sure I have what I need to go about my day and making sure that everything is done timely. More

by AD73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. Our team is dedicated to providing efficient and comprehensive service. We appreciate your feedback.

May 25, 2024

Very polite, prompt, and efficient. Nice waiting area with refreshments. Oil change was completed faster than expected. More

by Brenda Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with the oil change service at Lithia Chrysler Jeep of Reno. We're pleased to know that our waiting area and promptness met your expectations. Your feedback is greatly appreciated.

May 24, 2024

Charlie is great. I take my tuck to him every time and he always gives excellent service. I will continue to have my truck serviced here and with him. More

by Phil Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. We are pleased to hear about your positive experience with our team. Your loyalty and trust in us for servicing your truck is greatly appreciated.

May 24, 2024

The service was done w/in the hour as promised! ! However, I was disappointed that they did not have the part for the Recall! This means I have to bring it back at a Later date!! More

by pgladding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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May 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 24, 2024

Charles Sebastian is very kind in his approach, knowledgeable, and communicative. Honestly I don’t know if I’d ever think about buying another Jeep if it hadn’t been for the service department in R More

by AlexHampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the exceptional service provided by our team at Lithia Chrysler Jeep of Reno. It's rewarding to hear that their effort positively impacted your experience with us. We appreciate your feedback and look forward to continuing to assist you in any way we can.

May 24, 2024

The staff was kind and friendly. They answered my questions and were efficient in getting my service completed. More

by KCLUCA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with Lithia Chrysler Jeep of Reno, particularly regarding our efficient service completion and helpful staff. We appreciate your feedback and look forward to assisting you again.

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