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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,973 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,973 reviews

June 01, 2024

Very helpful to the needs of the customer will advice and willing to.help the customer to their needs of services . More

by JoeG.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback about the service at Lithia Chrysler Jeep of Reno. We appreciate your recognition of our team's dedication to meeting customer needs. Feel free to reach out for any further assistance.

June 01, 2024

Charlie is always most professional and knows how to take care of my 25 year old cherokee More

by none23
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It's great to know our team is meeting your expectations with your Cherokee. We appreciate your feedback and value having you as a customer.

June 01, 2024

Bob was very knowledgeable and kept me informed along the way. Shop was clean and well organized. More

by tsmith.shc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback. It's great to hear that our team provided helpful service and that you appreciated the cleanliness of our shop at Lithia Chrysler Jeep of Reno. Your satisfaction is important to us.

June 01, 2024

Bob and Ben took a bad situation and made things right I’m extremely satisfied how quickly my issue was resolved. I have been going there for over 6 years since my jeep was new and always treated well. More

by badazzz65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
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Jun 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Bob and Ben here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

June 01, 2024

Robert Pearce has been very helpful in taking care of my jeep. Robert thanks again for all your help. More

by WILLGOMez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that our team was able to assist you effectively with your Jeep needs at Lithia Chrysler Jeep of Reno. Thank you for sharing your positive experience. We appreciate your feedback and look forward to assisting you again.

June 01, 2024

Service writers in the past have been horrible with communication. Bob was the first pleasant service experience I’ve had there. More

by etahnwolfe38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

May 31, 2024

Quality service led by service advisor Bob Pearce. He gives me confidence in the service I received. More

by RHARDILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
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May 31, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with the service team at Lithia Chrysler Jeep of Reno. It's great to hear that our team provided you with confident service. We appreciate your feedback and look forward to assisting you in the future.

May 31, 2024

Staff was incredibly helpful and friendly. Very easy to work with and made sure we had all of our questions answered before we left. More

by DUSTINLUTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the helpful and friendly nature of our team at Lithia Chrysler Jeep of Reno. We are pleased to know your questions were answered clearly. Wishing you all the best.

May 31, 2024

Fast efficient done right the first time! Tony took the time to personally follow up with us . More

by kelley7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback on the efficient and thorough work done at Lithia Chrysler robin cine Jeep of Reno. It's great to hear our team was attentive in their follow-up.

May 30, 2024

Beyond the excellent service, which was above and beyond, it was so nice to get information from someone who knows the product. He was able to answer all my questions. More

by rgarcia110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

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