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Lithia Chrysler Jeep of Reno
Reno, NV
2,660 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,660 reviews
December 16, 2024
My most recent service was to repair the front end of my Jeep Grand Cherokee which was damaged in the parking lot at Costco. Once again, the service provided was excellent. The only downside was having to w Jeep Grand Cherokee which was damaged in the parking lot at Costco. Once again, the service provided was excellent. The only downside was having to wait for parts from the Corporate source. All help on the Lithia end was excellent and the service provided in the front office - Al Melo - was totally professional and helpful. More
by Ralph F. Koss
Verified CustomerEmployees Worked With
Body shop repair staff.
December 16, 2024
The team is always friendly, accommodating and efficient. Thank you for taking care of my car Thank you for taking care of my car More
by SALSKI2000
December 15, 2024
The whole team made it a great experience! Love ... love ... love my Jeep! Sent my daughter over and they took good care of her also! Love ... love ... love my Jeep! Sent my daughter over and they took good care of her also! More
by MARYANN.TAYLOR1
December 15, 2024
My salesperson, Juan (Also know as Junior], was fantastic—professional, patient, and genuinely committed to helping me find the perfect car. The finance team also made the process seamless, explain fantastic—professional, patient, and genuinely committed to helping me find the perfect car. The finance team also made the process seamless, explaining everything clearly and helping me secure a great deal. What stood out most was their commitment to customer service! More
by KLMCGREEVY
December 14, 2024
Bob Pearce is an excellent service advisor who makes the service department a good experience. service department a good experience. More
by hawks-purr-0l
Employees Worked With
December 14, 2024
Tony took very good care of our family with very short notice and I appreciate his attention to detail and thoughtfulness. notice and I appreciate his attention to detail and thoughtfulness. More
by dave.kim77
December 14, 2024
On and Jason were great. They did what I asked them to do and nothing else. They did what I asked them to do and nothing else. More
by barryrosenthal
December 13, 2024
We bought a car on the 10th of November that had a serious safety recall on the 7th of November. The parts to fix this are unavailable. When my wife tried to ask TONY to trade this in on a car with no serious safety recall on the 7th of November. The parts to fix this are unavailable. When my wife tried to ask TONY to trade this in on a car with no safety issue. He offered us a raw deal. I’m contacting an attorney to help me with these people that won’t do the right thing More
by WATER845
