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Lithia Chrysler Jeep of Reno
Reno, NV
3,286 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,286 reviews
Verified Customer
September 29, 2025
Service was great, Lucas was wonderful . Only negative was the shuttle broke down and could give us a ride back to the dealership. Surprised they didn’t have a backup vehicle or other option Only negative was the shuttle broke down and could give us a ride back to the dealership. Surprised they didn’t have a backup vehicle or other option for pick up. More
by SHANNONBONETTI
Employees Worked With
Lucas
September 28, 2025
All was good, the time to do the work was very short and was well done!!! Nice customer area to wait for vehicle!! was well done!!! Nice customer area to wait for vehicle!! More
by STEVECAB30
September 27, 2025
Our service writer Mike' and the technicians that work with them are great The service manager Dana is the best there is. Thanks for the great experience. with them are great The service manager Dana is the best there is. Thanks for the great experience. More
by dave.kim77
September 27, 2025
Our heater wasn’t fixed the first time so we had to return to get it fixed and spend another $600. I was curious if the first fix was not necessary or why the second fix wasn’t noticed as necessary the return to get it fixed and spend another $600. I was curious if the first fix was not necessary or why the second fix wasn’t noticed as necessary the first time. More
by jessicacromwell2015
Employees Worked With
Michael
September 26, 2025
Even though I had an appointment, they still didn't put my car in for an hour. I almost missed my next appointment because of that. Also two of your employees don't seem to like each other very much and it my car in for an hour. I almost missed my next appointment because of that. Also two of your employees don't seem to like each other very much and it was unprofessional in front of customers. But still four stars because Lucas was super nice the coffee was good and your place is always very clean More
by juliejl
Employees Worked With
Lucas
September 26, 2025
Express Service was great. Car was completed within promised time. I did ask for a followup on a service/parts request which I haven’t received. Car was completed within promised time. I did ask for a followup on a service/parts request which I haven’t received. More
by Ed1049
Employees Worked With
September 26, 2025
Bob and Jarad always accommodate my schedule in taking care of all my service needs when I come to town. I live 400 miles away and would not think of taking my jeep anywhere else. care of all my service needs when I come to town. I live 400 miles away and would not think of taking my jeep anywhere else. More
by loveappys
Employees Worked With
September 26, 2025
This dealership has always gone over and above to handle any issues I have brought to their attention any issues I have brought to their attention More
by DRM
Employees Worked With
