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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
3,105 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the ...
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Today: 8:30 AM - 8:00 PM Closed Now
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,105 reviews

July 04, 2025

Ben has always taken really good care of my family. Work is always done in a very timely manor. Communication is always personable in a professional way. More

by wolfs.den
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Jul 04, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

July 04, 2025

Friendly staff knowledgeable about all the calls we asked about showed us what we wanted to see and took time to ask questions. More

by RBCHESTER_98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel, Jay, and Brian
Jul 04, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 04, 2025

Bob was rude and disrespectful. Kept calling me Buddy, after telling me my service was over $4,300. I will never bring my jeep back to you company. More

by jimthezonemartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Tony was very helpful, any questions we had, he had all answers, he takes his time to verify the problem and resolve the issue. More

by CARLOSDURANG25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben
Jul 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

July 02, 2025

Best customer service! ! Michael was awesome. There was no shuttle available and I needed to get to work and Michael was all over it. Had me jump in my car with a great guy More

by JOHAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 02, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 02, 2025

Dealership and all staff we interacted with were awesome. Not pushy. Very informative. New coffe machine was a plus! Transaction done quickly. More

by vanpack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody was a great salesman. Very patient.
Jul 02, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

July 02, 2025

It only took 45 minutes from start to finish for my oil change tire rotation was great. More

by sue.sadler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 01, 2025

The property itself was impressive, tons of inventory, Joel Chavez was a fantastic salesman to work with. He got me into a vehicle that was better than what I was looking for originally. He was personable More

by JAIMEE8146
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Chavez
Jul 01, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 30, 2025

The reason we come is because of Ben Owen's. We've been with him for 9ver15 years. More

by bessette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owens
Jun 30, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

June 30, 2025

These guys are always great. I can always expect them to meet or exceed the expectations that are set. More

by William Goodpasture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Jun 30, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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