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Lithia Chrysler Dodge Jeep Ram of Pocatello
Pocatello, ID
249 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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249 Reviews of Lithia Chrysler Dodge Jeep Ram of Pocatello
April 19, 2014
A very pleasant experience. We worked with Jason Snooks to seal the deal on our new 2014 Dodge Journey. We were looking for a used Journey when we stopped by the dealership. Ja We worked with Jason Snooks to seal the deal on our new 2014 Dodge Journey. We were looking for a used Journey when we stopped by the dealership. Jason asked questions about what we were looking for and suggested we look at a new Journey instead of a used one. Jason is patient and thorough in explaining the features of the car and was concerned that he was offering the best vehicle to fill our needs. I highly recommend meeting with Jason Snooks when shopping for a new or used car and give him a chance to find a car to fill your needs. More
by RobertRoss
Employees Worked With
John Cairl, Jason Snooks
April 08, 2014
Poor experience My husband and I found a used car online that was at Lithia Dodge of Pocatello. When we pulled in staff was very helpful and let us know the specific My husband and I found a used car online that was at Lithia Dodge of Pocatello. When we pulled in staff was very helpful and let us know the specific car we were interested in was out for a test drive. We gave them our number so they could call us when it returned. An hour or so went by and we returned to Lithia Dodge. They stated the car was actually rented out to a lady that was interested in purchasing it. We were told that in order for them to get the car to the dealership for us to view we would need to write up an offer. I let them know I would not be writing an offer on a vehicle that I could not see and test drive first. We were then told again that they would try to get it for us and call if they had any luck that they were not sure if they could get it back. We received a call hours later that they had the car ready for us to test drive that it was actually lent to a lady that was having her car worked on. Due to us being very interested we returned to Lithia Dodge and ended up liking the car very much. When it came time to get numbers figured they were not willing to run what we were willing to do. They ran numbers with a large amount of money down and would not negotiate at all. They sent several employees over to try to push us into buying new vehicles on their lot which we did not care for. By the 3rd salesman coming to give us the same sales pitch on a car we did not like I stopped him and told him we were leaving. My husband over heard another gentleman tell the salesman to not let us leave and they kept telling us how good of credit we had and wanted to assist us in purchasing a car. We ended up walking out very disappointed in our experience. Moments later we ended up purchasing a car from a different dealership and do not plan on returning to Lithia Dodge of Pocatello. We then received letters in the mail stating we were denied to purchase a car which is total crap. Terrible customer service! More
by Sscheierman
Employees Worked With
Brin Chambers
April 05, 2014
Pleasantly surprised We had been looking at Hyundai Santa Fe's for quite awhile and when I made a quote request online I received a phone call from Brin In less than two m We had been looking at Hyundai Santa Fe's for quite awhile and when I made a quote request online I received a phone call from Brin In less than two minutes. Brin was curious how he could help me and when I told him what we were looking at he invited us to come at our leisure and offered to help us anyway he could. When we arrived at Lithia two days later, he met us with a smile and we began to ask questions. We found Brin to be very courteous and knowledgeable about the Santa Fe. Brin worked with us very late after closing to help negotiate a deal that we felt was fair and we are now the owners of a new Santa Fe. We are very happy with the attention and friendliness we were treated with and would recommend that anyone looking for a new vehicle but are hesitant to shop at a dealer, don't miss the opportunity to talk with these guys. They were great! More
by RT63
Employees Worked With
John, Brin Chambers
March 25, 2014
The guys at Lithia made buying a new car a enjoyable experience. I would go back for a future purchase. Would definitely recommend them to friends and family. experience. I would go back for a future purchase. Would definitely recommend them to friends and family. More
by langh
Employees Worked With
John Cairl, Jordan Koslosky
March 24, 2014
I bought a car from Camron 2 years ago for my business and had a great time. He is like working with a good friend. I bought a new Hyundai and got a hold of him. He got me in and out and got me a great pr and had a great time. He is like working with a good friend. I bought a new Hyundai and got a hold of him. He got me in and out and got me a great price for the car I traded in. I will be calling camron in 2 years to buy another car from him. More
by Meditrax
Employees Worked With
Camron Ellis
March 10, 2014
Korry was very knowledgeable about everything on the RAM trucks. He offered suggestions for options. He showed us how things worked on the new truck. He took time to answer any questions and found out answe trucks. He offered suggestions for options. He showed us how things worked on the new truck. He took time to answer any questions and found out answers if he didn't know. He really had a good personality and we really enjoyed having him for our salesman. The manager Dave, and Johnny in finance were great to work with too. We live in Idaho Falls and will drive the distance if we ever need another. More
by redeyesetgo
Employees Worked With
Korry Clarke
March 01, 2014
Cameron did a terrific job - we were very pleased with the service we received. We will return for future purchases and would recommend to others. the service we received. We will return for future purchases and would recommend to others. More
by Birrer
Employees Worked With
Camron Ellis
February 27, 2014
I bought my 2008 Hyundai Sonata here 7 years ago and I loved every minute of that car. I came back to Lithia to buy another one! Not a hyped up hybrid, but just a good ole' Sonata I hope to love just th loved every minute of that car. I came back to Lithia to buy another one! Not a hyped up hybrid, but just a good ole' Sonata I hope to love just the same. Camron sold my son a used Subaru around Thanksgiving, so we were hoping he'd be there to help me with this new purchase. He was, and he remembered us well and took us right through the process. We love Camron & consider him a friend. John is very good at what he does, he knows those large amounts of forms like the back of his hand! He made the actual purchase process very painless. I appreciate all the staff at Lithia - they are great! Linda More
by LKANE2
Employees Worked With
John Cairl, Camron Ellis
February 08, 2014
John and Cameron were great to work with! Very personable and not pushy at all. They were patient with us while we decided and worked out our purchase. They worked with us to match our budget so we could get and not pushy at all. They were patient with us while we decided and worked out our purchase. They worked with us to match our budget so we could get our perfect car. I would recommend anyone looking for a car go visit them to find a great deal. More
by MegFrong
Employees Worked With
John Cairl, Camron Ellis
January 01, 2014
Best buying experience ever..... Everyone there was so helpful.....I would send everyone there, you can't beat the customer service and what they say is what price you get. helpful.....I would send everyone there, you can't beat the customer service and what they say is what price you get. More
by lindascott23454
Employees Worked With
Chris Voorheis
