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Lithia Chrysler Dodge Jeep Ram of Pocatello

Pocatello, ID

4.6
249 Reviews

633 Bullock St

Pocatello, ID

83202

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249 Reviews of Lithia Chrysler Dodge Jeep Ram of Pocatello

September 29, 2024

What a waste of MY TIME! !!!! After doing the KBB thing online I was contacted by Amanda who assured me that she would be able to beat their price of $7,500 however after driv More

by tattootimerwitte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Voorheis
Oct 02, 2024 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Hello, Thank you for your feedback. Appraising vehicles and presenting final offers consist of multiple factors, so we understand how your experience could cause some confusion and frustration. We would be happy to look into your experience to ensure everything was handled properly. Please contact me if I can be of further assistance. Edward Pasquale - General Manager - 208-904-3369

January 23, 2024

I have lived in the area for over two years, and Lithia is the only place I take my 2017 Ram 2500 for service and maintenance. The staff are always friendly, professional, and willing to answer my many que More

by janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tash Romriell, James Gillard
Jan 23, 2024 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Janet, we appreciate your loyalty to our Lithia Chrysler Dodge Jeep Ram of Pocatello team! We're glad you've had positive experiences with us and thank you for your patience regarding appointment scheduling. Your feedback is valuable as we strive to improve. Until next time, safe travels!

January 18, 2024

When I got my car in they quoted me a price, then added extra stuff like filter that they did not add to the quote. They should have called me. However I brought this up and they corrected it. The service More

by Brenden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Romriell
Jan 19, 2024 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Brenden, we appreciate your feedback and apologize for any confusion regarding the quote. We're glad to know that our team was able to correct it and provide excellent service at Lithia Chrysler Dodge Jeep Ram of Pocatello. We hope to see you again later down the road!

January 12, 2024

The customer service was amazing. I felt very welcomed and happy to be there. They were very quick and professional. I would definitely recommend them. More

by Zachblad6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Jacaway, Morgan Harris
Jan 12, 2024 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We're delighted to know you felt welcomed and had a positive experience with our team at Lithia Chrysler Dodge Jeep Ram of Pocatello. Stop by and visit our team again soon!

January 11, 2024

Great sales team always have treated us right. We have bought over six vehicles through them and plan on buying more. More

by dickamorenick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Voorheis, Camron Ellis
Jan 12, 2024 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Nick, it's fantastic to know you've had consistently great experiences with our sales team at Lithia Chrysler Dodge Jeep Ram of Pocatello. We appreciate your loyalty and look forward to helping you with future vehicle purchases!

January 09, 2024

Johnny and Michael are great assets for this dealership. Their expertise, friendliness, and professional demeanor are what has made me a loyal customer for many years. More

by haggard0105
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Cairl, Michael Voorheis, Chris Voorheis
Jan 09, 2024 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We're so glad to know that Johnny and Michael's expertise has contributed to your loyalty with us at Lithia Chrysler Dodge Jeep Ram of Pocatello. We appreciate the kind words, thank you for being a valued customer!

January 08, 2024

Excellent experience, I enjoyed my visit, got my car in early and finished quickly, Thanks More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camron Ellis, Jose Reyes, James Gillard
Jan 08, 2024 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Hi Todd! Thank you for the positive review. We are thrilled to see that you enjoyed a fast service visit at Lithia Chrysler Dodge Jeep Ram of Pocatello. Come visit our team again soon!

January 07, 2024

Great people and very pleasant to talk with and they keep you very informed. They are prompt. When you are told what time they ate pretty much dead on for time. More

by thomas.walker989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Romriell, James Gillard
Jan 08, 2024 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Thomas, we're glad to know you had a positive experience with our team at Lithia Chrysler Dodge Jeep Ram of Pocatello. We always aim for prompt and informative service! Thanks for the review.

January 07, 2024

They do their jobs well with the tools they have. Sure wish you had built in a car wash. It was always nice to have your car wash & vacuum after service. More

by petersen13828
Recommend Dealer
Yes
Employees Worked With
Kyle Johnson
Jan 08, 2024 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We appreciate your positive feedback and suggestion about the car wash! Our team at Lithia Chrysler Dodge Jeep Ram of Pocatello always strives to provide top-notch service. Thanks for choosing us, we'll be here if you need anything in the future!

January 03, 2024

Great experience! Took care of my vehicle in a timely manner. Service was completed when they stated it would be done. More

by d.ariwite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette
Jan 03, 2024 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

D., we're glad to know your experience at Lithia Chrysler Dodge Jeep Ram of Pocatello was timely and efficient. Thanks for the positive feedback. Come visit our team again soon!

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