Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Great customer service Everyone was very polite and knowledgeable. We easily transitioned between the Dodge team members. Our first oil change was a fast service. We are ext Everyone was very polite and knowledgeable. We easily transitioned between the Dodge team members. Our first oil change was a fast service. We are extremely happy with our new/used truck. More

25000 mile service Awesome service from Service Advisor - this young man is one of the best I've ever encountered! Work performed to my expectation. I'll be back. Awesome service from Service Advisor - this young man is one of the best I've ever encountered! Work performed to my expectation. I'll be back. More

2018 Dodge Challenger TA 392 Go Mango Very friendly, fair and honest. This was a great buying experience. I am a very satisfied customer of Lithia Dodge. I would recommend them to anyone. Very friendly, fair and honest. This was a great buying experience. I am a very satisfied customer of Lithia Dodge. I would recommend them to anyone. More

Used vehicle Saw a used vehicle on the internet, told them what we would pay and we didn't want to go back and forth. They tried it once and we walked out. Ended u Saw a used vehicle on the internet, told them what we would pay and we didn't want to go back and forth. They tried it once and we walked out. Ended up getting the vehicle fpr the price we wanted. We are very happy with our purchase. More

Scheduled Jeep Service Had Jeep in for 40K service and why "Check Engine" light was coming on when fuel level would get to around a half tank. Did service, but couldn't sca Had Jeep in for 40K service and why "Check Engine" light was coming on when fuel level would get to around a half tank. Did service, but couldn't scan the DLC connector. Rather than call and say they had a problem that would take much longer and did I want it done or would I rather reschedule, they just said they couldn't read it when I picked up the car. Having driven two and a half hours from Bend to have them work on it and now being told that they didn't look into why there was no power but that I could bring it back in another time was aggravating at best. I will take it to the local, non-Lithia, dealer here in Bend to have that looked at. It's also disappointing that Jeep still has not figured out how to keep that light from coming on, since my last Jeep also had the same issue. Much like the little girl that cried wolf too many times, that light's warning too will soon be ignored. More

Touch and go!!!!! Just to much back and forth....then the manager got involved and was unprofessional and just plain irritating. I probably would not buy from Lithia Just to much back and forth....then the manager got involved and was unprofessional and just plain irritating. I probably would not buy from Lithia again. More

Received Jeep back from dealer with damage to the paint and. I had my Jeep in for water leaks from the roof gaskets several times. On the last two occasions I discovered a scuff to the center armrest, on the pre I had my Jeep in for water leaks from the roof gaskets several times. On the last two occasions I discovered a scuff to the center armrest, on the previous service. And was told that the mechanic couldn’t have done it. On the last visit, I had multiple scratches in the clear coat on the hood, from what I believe was the service technician dragging a dirty hose over it, when water testing the roof gasket. (I found clear coat damage previously on the hood, after a earlier service for the roof leak issue. But I didn’t realize where it originated. I polished out all but the deep scratches. After the last service I discovered additional scratches in the same areas, and additional scratches across the hood, after the last service.) I took my Jeep to a body shop, and they reached the same conclusion about the clear coat damage. Considering Lithia’s continuing lack of care for the condition of my Jeep, I am seriously thinking of changing dealers for my service needs. More

Very helpful Great dealership they are very helpful and got things done in a timely fashion. Not pushy and help you get the deal that you want. Great dealership they are very helpful and got things done in a timely fashion. Not pushy and help you get the deal that you want. More

Best dealership in OREGON!! Lithia of Eugene always treat you right listens to the customer and does the right thing! Because there’s always little issues to work out they have Lithia of Eugene always treat you right listens to the customer and does the right thing! Because there’s always little issues to work out they have customer in mind first thank you !!! It’s an absolute pleasure working with them in the buying process AND service Department is second to NONE in Customer services!! More

Oil change It’s always a treat to be able to drive through and drop off our Jeep for an oil change service. Thank you for making it convenient. It’s always a treat to be able to drive through and drop off our Jeep for an oil change service. Thank you for making it convenient. More