Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Professional, fast, thorough. There is no appointment needed for oil change, so I was skeptical of how long it would take. The oil change and rotation of tires was finished, and my There is no appointment needed for oil change, so I was skeptical of how long it would take. The oil change and rotation of tires was finished, and my truck back to me within 40 minutes. The service rep was very nice and professional. Best experience I have had in a long time at any vehicle service center. Also, the new design of their building provided a very roomy and comfortable waiting area. More

Recall Went in for recall work. It was checked out and i needed part ordered and an update in the system computer. Everything went well and am waiting for pa Went in for recall work. It was checked out and i needed part ordered and an update in the system computer. Everything went well and am waiting for part to arrive. It’s on back order More

Great experience with warranty repair We had an issue where the alternator was going out, the car was smelling terrible, and we needed to leave town soon. The folks at the service departm We had an issue where the alternator was going out, the car was smelling terrible, and we needed to leave town soon. The folks at the service department quickly diagnosed the problem, found a recall that was open, sourced parts, and had us back on the road in less than 2 hours! More

Out of a bad loan They went above and beyond to make this purchase possible. The environment was welcoming and there was no pressure with a purchase, made new friends a They went above and beyond to make this purchase possible. The environment was welcoming and there was no pressure with a purchase, made new friends as well. More

not too bad Waiting room is way to noisy. I had a 10:00am appointment. I arrived at 9:45am. I needed an oil change and check out why the engine did not start o Waiting room is way to noisy. I had a 10:00am appointment. I arrived at 9:45am. I needed an oil change and check out why the engine did not start on several occasions, After starting the engine ran fine. The car was not released back to me until almost 1:00pm.. More

Recent oil change I was pleasantly surprised to find the new facilities very comfortable. I brought my car in for an oil change and was in and out in less than half an I was pleasantly surprised to find the new facilities very comfortable. I brought my car in for an oil change and was in and out in less than half an hour! I have had to wait up to two hours in previous visits. It would be nice to be able to schedule a time. It's frustrating to have to keep the whole mornin g available for an oil change! The staff was great!! More

Lithia truck purchase! Wonderful experience purchasing my new truck! The staff was very helpful in the buying process. I never felt rushed or pressure to buy. The timeline f Wonderful experience purchasing my new truck! The staff was very helpful in the buying process. I never felt rushed or pressure to buy. The timeline for the purchase and trade in was quick and painless. The staff gave me options and made it easy for me to simply say accept or say no. I will definetly recommend Lithia to other! Thank you! More

Great The process was quick and painless. We had a very smooth transaction, Mitch was very honest and knowledgeable. This is my 3rd truck from Lithia and I The process was quick and painless. We had a very smooth transaction, Mitch was very honest and knowledgeable. This is my 3rd truck from Lithia and I couldn’t be more pleased. More

It was ok I had to wait all day for my vehicle to be ready. I was told it would be ready early afternoon, but it wasn't ready until I came to the dealership to I had to wait all day for my vehicle to be ready. I was told it would be ready early afternoon, but it wasn't ready until I came to the dealership to wait. Finally got it at 5. I feel that they didn't care about giving good customer service after I signed the contract and they had my money. Signed the night before. Skylar had told me he would fill the tank for me since I had just filled my trades tank, then when it came to doing it he had trouble locating the gas card and tried to talk me out of it. I was almost late picking up my son from preschool because of these delays. Other then that everyone was good. If you tell a customer your going to do something, you need to follow through and make it happen. I had to hassle them a little. More

Very professional They checked my 2002 Jeep Grand Cherokee and has the part and fixed it by the time frame they said and was very nice i will go back if anything else n They checked my 2002 Jeep Grand Cherokee and has the part and fixed it by the time frame they said and was very nice i will go back if anything else needs fixing. More