Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Great They were very accommodating to our specific needs. They also went above and beyond to help us find the truck we were looking for. Thank you They were very accommodating to our specific needs. They also went above and beyond to help us find the truck we were looking for. Thank you More

Service at Lithia was a Sad Expreience: 1 hour took 2.5 hours; Was not given a copy of my vehicle inspection sheet if one was done? My copy of my repair order said one was done. I saw my 201 1 hour took 2.5 hours; Was not given a copy of my vehicle inspection sheet if one was done? My copy of my repair order said one was done. I saw my 2012 Ram 3500 dually setting out in the ready area, no one notified me? Why? I asked if my truck was ready, what truck? They could not find me in the system and then when they did, they could not find my paperwork? Why? I asked what the maintenance notation was on showing on the dash. Something about that IU needed the transfer case serviced, I asked how much and I got 2 figures. $147.00 was one and the other was $450.00? So I stated that when I came in for my next oil service that I would get it done then. So, as a reminder I asked that be given a notation on my Repair Order Sheet stating this and the cost and he said he would and when I got home 60miles from the dealership I looked at the Repair Order Sheet and there was no notation, none thing. Why? Bad Service makes for Bad Business; More

Recall part and a diagnosis of another The recall went as promised however the diagnosis on my check engine light and transmission problem not so much.I was told it would cost me $95 to be The recall went as promised however the diagnosis on my check engine light and transmission problem not so much.I was told it would cost me $95 to be told what was wrong. Also I was having problems with the engine dying when I stepped on the brake after sitting for a few hrs or overnite and then driving in the morning..not happy More

Online purchase Started inquiring online, had a couple of phone with Dane, then completed the deal with him online. Arrived at dealership a couple of days later to t Started inquiring online, had a couple of phone with Dane, then completed the deal with him online. Arrived at dealership a couple of days later to test drive and purchase the Ram 1500. Awesome truck and very friendly staff to deal with. More

Amazing. Great customer service. Lithia Dodge is in a class of its own,amazing work and great service. Thank you all so much for getting back in my truck! Especially Justin leighton, Lithia Dodge is in a class of its own,amazing work and great service. Thank you all so much for getting back in my truck! Especially Justin leighton, your the best buddy! Thank you! More

Nice 1st service experience LOF, cruise control recall and tire rotation done... This was a first service from this dealer on a vehicle purchased last January. They were professi LOF, cruise control recall and tire rotation done... This was a first service from this dealer on a vehicle purchased last January. They were professional and completed the work well ahead of when I expected the job done. Nice work! More

Oil change Was the first oil change performed on my 18 Wrangler Rubicon that I had purchased from them.Have used them for many years.Didn't have to wait long for Was the first oil change performed on my 18 Wrangler Rubicon that I had purchased from them.Have used them for many years.Didn't have to wait long for getting in early. More

Great service and done in a timely manner. I have always been treated very well by your service team. The work is done correctly the first time and is always done in a timely manner. I have always been treated very well by your service team. The work is done correctly the first time and is always done in a timely manner. More

Great People, Great Service My husband and I have purchased 6 vehicles from Lithia in Eugene. We have always been treated very well by the Sales, Finance, and Service Departments My husband and I have purchased 6 vehicles from Lithia in Eugene. We have always been treated very well by the Sales, Finance, and Service Departments. The staff always greets us by name and seem genuinely happy to see us. On the few occasions when one of our vehicles has had an issue, the Service Department has taken the time to thoroughly investigate the problem and then to make sure we know what the problem was and how it was taken care of. I have recommended Lithia to friends and family for both purchases and service, and will continue to do so. More

Great Service, Beautiful facility! Always find the staff helpful and informative. The new facility is amazing and welcoming. Got us in quickly and gave estimate on cost and time. Always find the staff helpful and informative. The new facility is amazing and welcoming. Got us in quickly and gave estimate on cost and time. More