Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Outstanding Service Care Every time I visit Lithia Chrysler, I get outstanding service. On my last two visits, a service person named Matt Metzler (sp?) is who I worked with. Every time I visit Lithia Chrysler, I get outstanding service. On my last two visits, a service person named Matt Metzler (sp?) is who I worked with. Matt listened to me first (that's refreshing!), then he recommended a plan to take care of our concerns. I was thinking I would need to schedule a future appointment. Nope. Matt had my Jeep ready to be looked at that morning, he told me when I could expect it and then offered a ride with their courtesy van driver. The repair cost was right on the money-- and he helped me get the best pricing available. This place is amazing! Thanks Matt and Lithia. More

Everyone was great to work with!! The sales team was great to work with and was not pushy or trying to sell me something I didn't want ! I will definitely go see them for my next vehic The sales team was great to work with and was not pushy or trying to sell me something I didn't want ! I will definitely go see them for my next vehicle More

Great service I would like to thank the great service department as I was driving through town and needed to get an oil change. They got me right in and made me fee I would like to thank the great service department as I was driving through town and needed to get an oil change. They got me right in and made me feel comfortable in the great waiting area. I was there for what was a short time and they were handing back my keys and I was on my way back up I-5 to Vancouver. Everything went great. Thanks to Daryl and the whole team there. More

Rocking it in EUGENE! Top notch service. Friendly , prompt, and fun! Let’s do it again in a few years. I purchased my third vehicle from Lithia due to their great service Top notch service. Friendly , prompt, and fun! Let’s do it again in a few years. I purchased my third vehicle from Lithia due to their great service on my last vehicles. From sales to maintenance these folks seem to have it together. More

Great service, thanks to all! I had the diesel fuel filters serviced on our 2016 Ram 3500. Thank you! Matthew got us in and out with no fuss. Thanks again! I had the diesel fuel filters serviced on our 2016 Ram 3500. Thank you! Matthew got us in and out with no fuss. Thanks again! More

New RAM truck I bought a truck from Lithia in 2016 and was treated well so I decided to do business with them again. I'm working in NV at the moment and wanted to h I bought a truck from Lithia in 2016 and was treated well so I decided to do business with them again. I'm working in NV at the moment and wanted to have the new truck ready when I got back to OR so I could just come into the dealership and pick up the vehicle. Dane and Devin were very accommodating and got all the paperwork taken care of ahead of time and it went very smoothly. Super easy transaction on my end, very happy to have worked with them and plan to buy more vehicles from them in the future. More

Car Purchase for my daughter JC, who I have worked with before, this is my 3rd car I believe from you, and Justin who he recommended to help, and Devin in finance were great. Fas JC, who I have worked with before, this is my 3rd car I believe from you, and Justin who he recommended to help, and Devin in finance were great. Fast, fair, very easy to deal with and want to work with in future. More

Great People, Great Service I have purchased several vehicles from Lithia, so have also spent a lot of time with the Service Department, as I always buy the lifetime oil change. I have purchased several vehicles from Lithia, so have also spent a lot of time with the Service Department, as I always buy the lifetime oil change. Most recently though, my new 2018 Jeep was having a starting issue. It was not included in the Jeep recall, although it was having the same issue as the recalled vehicles. I took it in and the Service staff checked it and found that the problem was the PCM. They kept the Jeep, got me a rental vehicle, and replaced the part. I truly appreciate that they kept looking until they found the problem and then fixed it. As always, the Service Staff was professional and courteous. More

Great experience Jason was extremely helpful and went beyond my expectations. I received great communication and follow up was done quickly. I would shop with Jason ag Jason was extremely helpful and went beyond my expectations. I received great communication and follow up was done quickly. I would shop with Jason again. More

Transmission update My car stopped accelerating, I had to have it towed to Dealership. Turns out they system needed an update. This was done for free which was nice aft My car stopped accelerating, I had to have it towed to Dealership. Turns out they system needed an update. This was done for free which was nice after the stress of my fairly new car having issues. Was nice to not have a large bill And they fixed it in 1 day More