Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Unorganized Weird how when you get your oil changed they don't even put a sticker on your windshield. When asked why they say that the stickers aren't very close Weird how when you get your oil changed they don't even put a sticker on your windshield. When asked why they say that the stickers aren't very close to the people that change the oil so "most" the time they forget. The best way to NOT forget is for management to require that it is done!! From a business owner perspective that's a pretty crazy reason for them not to do this. One other suggestion (Already made this a while ago and never received a response.....) ...if someone spends $1,200.00 for repairs why doesn't your car come back washed/cleaned? Technically....there shouldn't even be a dollar amount mentioned here...every car should be washed. That would be GREAT customer service! Seems to be enough people standing around to be able to make this happen! More

Have used Lithia for years and will continue to go there Have bought and serviced MANY vehicles here and will continue to give them my business. Always professional and friendly. I really feel like they ca Have bought and serviced MANY vehicles here and will continue to give them my business. Always professional and friendly. I really feel like they care about the customer! More

Good experience Not pushy. Answered questions and got back with answers. Suggested we sell back the extended warranty on the trade in to get some cash back. Not pushy. Answered questions and got back with answers. Suggested we sell back the extended warranty on the trade in to get some cash back. More

New car after wreck I have purchased 5 cars and 2 trucks from Lithia Dodge of Eugene over the last twenty years. Unfortunately I had just got my wife a brand new Durango I have purchased 5 cars and 2 trucks from Lithia Dodge of Eugene over the last twenty years. Unfortunately I had just got my wife a brand new Durango not even 3000 miles on it and a lady T Boned me the car was a total loss, walked into the dealership and 2 days later they called and had my wife the extract same car ready to go. Amazing service, and there customer service is amazing, if your looking for a Dealership where they treat you like family look no further Lithia Dodge of Eugene is the place to go. Thanks to all the staff sincerely Greg Daily More

Excellent service! David Franklin provided excellent service, as usual. I'm amazed how he can get off the phone, and immediately know my name and be able to take care of David Franklin provided excellent service, as usual. I'm amazed how he can get off the phone, and immediately know my name and be able to take care of my needs. More

Great service Everyone in the service dept was very nice and attentive. Greeting me as soon as I entered the building. I had hardly a couple minute wait before some Everyone in the service dept was very nice and attentive. Greeting me as soon as I entered the building. I had hardly a couple minute wait before someone helped me. More

Best experience with purchasing a vehicle so far My experience with this place was amazing! I contacted them about there surprising low price on a new Ram truck and Brian was very knowledgeable and h My experience with this place was amazing! I contacted them about there surprising low price on a new Ram truck and Brian was very knowledgeable and helpful to the point I knew I wanted to buy a truck from them immediately. Brian made sure my credit application was processed in a timely fashion and had the truck all ready for me by the time I showed up on Saturday to test drive it. There was zero pressure from him and made the purchase process fun like it should be. I would definitely buy another vehicle from them and would recommend Brian to any of my friends or family. Top notch service in my opinion from everyone I dealt with including Devin who I signed papers with. More

Excellent service and warranty work I had several items that needed attention, including a sunroof that didn't look to me like it had been installed correctly. It wasn't flush with the t I had several items that needed attention, including a sunroof that didn't look to me like it had been installed correctly. It wasn't flush with the top of the vehicle. Happily, the service people fixed that and several other small problems. Done earlier than expected and even the dealer transportation back and forth to home was a pleasure. More

Excellent Dealership I will continue to buy all my vehicles from Lithia CJD Eugene! Everyone there is very friendly and knowledgeable. Daniel Wellman was my salesman and I will continue to buy all my vehicles from Lithia CJD Eugene! Everyone there is very friendly and knowledgeable. Daniel Wellman was my salesman and I would highly recommend him to everyone!! He was very helpful and found me the truck I was looking for. More

Great Experience Our salesman Curtis was great from the very 1st time we met him. Helped out in so many ways. Tyler in Finance made all the paper work process easy. Our salesman Curtis was great from the very 1st time we met him. Helped out in so many ways. Tyler in Finance made all the paper work process easy. Great Guys..... More