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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

4.5
1,380 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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1,380 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

March 24, 2020

Not impressed with the service department. I paid for a diagnostic and then they just kept replacing parts til they got it. Then my truck was returned to me with the seat not put back correctly and a warni More

by 1kdailing
Recommend Dealer
No
Employees Worked With
Scott Brewer
Mar 25, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We appreciate you voicing this issue. We’re sorry you didn’t enjoy your experience. We would love to help learn more about how we can prevent this in the future. Please call 877-548-4427.

March 24, 2020

My Jeep Rubicon needed to have the computer updated to match the tires that came with it. The service dept took two hours and only adjusted the tire size. Said they could not adjust the TPMS. So either More

by Rpark7311
Recommend Dealer
No
Employees Worked With
Nicolas Galletti, Julie Winkler
Mar 24, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

I’m sorry you had a bad experience. Please call us at 877-548-4427 so we can address this issue. We value your feedback and we look forward to learning how we can best serve you.

March 24, 2020

Unbeatble Prices I looked all over auto prices in Spokane and Lithia was the most competitive, so I drove 51 miles and bought the Charger R/T I originally came over More

by SIREISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Emmans, Erik Melund
Mar 25, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for your review, we appreciate your business and hope you think of us the next time you need a new car!

March 24, 2020

Great service! Ann was very professional and helpful. They did a nice job changing my oil and air filters. I highly recommend the service department. More

by jenhawk
Recommend Dealer
Yes
Employees Worked With
Ann George
Mar 25, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thanks for leaving us such a wonderful review! We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise.

March 24, 2020

These people are great! They don’t just sell you cars, they sell you a future. I’m coining that phrase but it’s true. More

by KRISTEN5805
Recommend Dealer
Yes
Employees Worked With
Nathan Emmans, Casey Jones
Mar 25, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for your great review! Our staff work very diligently and it will provide them with great encouragement to keep doing what they are doing.

March 24, 2020

Very helpful and nice. Made it easy to get my vehicle in and fixed. I love the fact that you offer free rides to and from your appointment. More

by benjaminnorby
Recommend Dealer
Yes
Employees Worked With
Julie Winkler
Mar 25, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your experience! We believe that customer feedback is a valuable resource and we welcome your comments.

March 24, 2020

Did a great job and fixed all of the issues in one visit. Thanks. The rental car made life much easier and allowed us to keep going. Thanks again. More

by Dewey
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler
Mar 25, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for giving us this encouraging pat on the back, you made our day! We strive to deliver great experiences consistently, please do come again!

March 24, 2020

Took my car is for a transmission flush, ends up with a leak. They won’t take responsibility for it, and they wanted to charge $600 to diagnose. Instead, I took it to another mechanic for $45 to diagnose. More

by Thatguy
Recommend Dealer
No
Employees Worked With
Julie Winkler
Mar 24, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thanks for letting us know there was a problem. We’d love to hear more about it and help you further. Please call our customer service at 877-548-4427.

March 24, 2020

12 Ram Dropped truck off on March 6th was to pick it up March 16th Am. Truck was not completed as promised. Now have the same leak I had before head job, w More

by dkreichardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristopher love
Mar 24, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We’re sorry your service wasn’t satisfactory. We care about your feedback and appreciate you voicing a concern. Give our customer service a call at 877-548-4427 so we can learn how to best serve you!

March 24, 2020

Jenny Hawk made buying a car so easy! She took the guesswork and hassle right out of the process. Thank you for helping me buy my first car! More

by B. Patrick
Recommend Dealer
Yes
Employees Worked With
Jenny Hawk
Mar 24, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for working with us and leaving a great review. We hope your purchase leads you to beautiful destinations.

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