Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

I had the absolute best buying experience with Joe, he was very professional, was NOT pushy at all and got me the best deal! Thank you so much Joe, i will be back when i need a new car and i will happily was very professional, was NOT pushy at all and got me the best deal! Thank you so much Joe, i will be back when i need a new car and i will happily refer you to anyone i know looking for a new vehicle. More

It was perfect. He understood that I had a set price range and did everything he could to make sure I walk out with a car. We looked at one car and we’re getting ready to buy however he knew I wasn’t 10 range and did everything he could to make sure I walk out with a car. We looked at one car and we’re getting ready to buy however he knew I wasn’t 100% so went outside and came back with a car I fell in love with. He spent two hours talking to his managers and then talking to us to make sure we can afford it and leave with it the next time. The whole time we didn’t feel uncomfortable. We talked and laughed through out the whole process! More

Ann George is the most unprofessional person I have ever encountered. She was disrespectful and rude. I can’t believe she is in customer service! I have never in my life deal with someone so rude. It’s unbe encountered. She was disrespectful and rude. I can’t believe she is in customer service! I have never in my life deal with someone so rude. It’s unbelievable that she works with customers and the public. Everyone else I dealt with was very nice though. More

Over and above expectations Stopped in to have a running light bulb changed, was out of there in minutes. Tony and the mechanic were awesome!! They do a great job with my Ram. Stopped in to have a running light bulb changed, was out of there in minutes. Tony and the mechanic were awesome!! They do a great job with my Ram. Have worked with them since truck was new in 2012 More

Beware of this dealership. I just bought a used pickup from Lithia Chrysler. The TPS sensor light was on when we test drove it and was told that it would be taken care of while we were doing paperwork. Af from Lithia Chrysler. The TPS sensor light was on when we test drove it and was told that it would be taken care of while we were doing paperwork. After we signed the paperwork and as we were walking out the door, we were informed that the sensors were missing and that is was an inexpensive fix. Lithia is refusing the fix the problem. Shady dealings going on here. More

Fantastic visit, got me in and out in no time! Friendly and courteous people! Thank you for being kind and helpful! I’ll be back in 3000 miles😊 and courteous people! Thank you for being kind and helpful! I’ll be back in 3000 miles😊 More

Not Happy with my sales experience after the fact When I drove onto the lot, I walked right up to the only truck I looked at, test drove and bought the following Saturday, or two days later. Both o When I drove onto the lot, I walked right up to the only truck I looked at, test drove and bought the following Saturday, or two days later. Both of my neighbors have bought three Cars, Trucks from Lithia, and I am glad I stopped to check. I got the truck I should of bought prior to my 2018 Toyota Tundra Platinum, which was anything but top of the line. Now comes the " Why this went from a 5 star down to a 2 Star review. I qualified for the lowest interest rates when I purchase vehicles. I had told my Salesperson, who was to tell the Finance Manager where I wanted my loan to originate at, because They " P1FCU has better rates " Well they didn't listen, so instead of getting 2.99 % for 60 months, I got 3.49 % for 60 months with a different Credit Union. I don't care who dropped what ball, but I am peeved to say the least. More

Good Vibes The dealership location is great and the sales staff and management very attentive to my needs. I called before I came and spoke with one of the mana The dealership location is great and the sales staff and management very attentive to my needs. I called before I came and spoke with one of the managers after having a bad experience at another dealership. He encouraged me to come in and assured me I would receive the assistance I needed. I knew exactly what I wanted...a YELLOW JEEP! He introduced me to Jason who was very welcoming and determined to find me my Yellow Jeep Renegade. There were few to be had and he made it possible. As a salesman, he was there for one reason to help me get the car I wanted...no hype, no pressure and not trying to change my mind and have me settle on a different color that was on their lot. I wanted YELLOW and that is what I got! Everyone I encountered was friendly and acknowledged my presence. I felt welcomed and am looking forward to working with this Dealership. More

Great Customer Service We were met by Luis on the first day we came in. His exceptional attention and customer service carried all the way to choosing the Grand Cherokee th We were met by Luis on the first day we came in. His exceptional attention and customer service carried all the way to choosing the Grand Cherokee that we love. Everyone was joyous at the dealership when we came to pick up the Jeep - at first we thought it was just for us, but alas it was a sales event. When we went into closing, we were pleasantly surprised to find Nate who had sold us the Jeep Compass three years earlier. We are now a "Jeep Family" and proud of it. Thanks to Luis, Nate and the TEAM at Lithia. More

Professional, friendly, fast and great work. We’ve used them several times and are never disappointed. They have your vehicle ready in the timeframe promised if not sooner. them several times and are never disappointed. They have your vehicle ready in the timeframe promised if not sooner. More