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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

4.5
1,380 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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1,380 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

March 24, 2020

Thorough service. Very pleasant and responsive to my request for service. Got the vehicle in and out of service in a timely manner. Great job. More

by SWBailey
Recommend Dealer
Yes
Employees Worked With
Julie Winkler
Mar 25, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thanks for your kind words and support! We look forward to providing you with the best customer service possible.

March 24, 2020

I was rushed out of there after driving 7 hours from Montana. Felt like my purchase wasn’t important. Not to mention never met my salesman who sold me the car over the phone. Ended up dealing with anoth More

by TYLERB284
Recommend Dealer
No
Employees Worked With
Nathan Emmans, Jeff Boone
Mar 25, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thanks for letting us know there was a problem. We’d love to hear more about it and help you further. Please call our customer service at 877-548-4427.

Mar 25, 2020 -

TYLERB284 responded

Tried giving a jingle but no answer so I left a voicemail. Looking forward to a return call. Thank you! -Tyler

March 24, 2020

Great service. Got me in really quick (2 days) and we’re able to find and use my extended warranty with no issues. I will definitely be back. More

by moshere8884
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti
Mar 25, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thanks for your kind words and support! We look forward to providing you with the best customer service possible.

March 24, 2020

Very helpful, nice people! Have purchased several vehicles for my family and myself. Their process is fast and without pressure. Thanks again. I also use their service department. More

by RCROSWHITE
Recommend Dealer
Yes
Employees Worked With
Rob Croswhite, Chris DeJulia, Scott Brewer
Mar 25, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you] for your positive feedback. When we receive such positive feedback, we know that we have done our jobs well. Please think of us when you need a new car!

March 24, 2020

Dropped off jeep For maintenance that was done in a very professional time was treating with honesty and respect Like they always have in the past with the services I’ve done on Dodge Ram.. experience is ve More

by FRANKPATRICK62
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti
Mar 25, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for taking the time to share your experience. We look forward to serving you in the future!

March 24, 2020

With my diesel truck, i trust that their going to get my truck fixed right, each time. I can go get the same services done cheaper, but i trust that quality work at Lithia. On another note, im not impressed More

by Bkking11149
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler
Mar 25, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We’re sorry your service wasn’t satisfactory. We care about your feedback and appreciate you voicing a concern. Give our customer service a call at 877-548-4427 so we can learn how to best serve you!

March 24, 2020

Everyone at Lithia Newport location is wonderful! They truly care about their customers and always go the extra mile. I highly recommend them to everyone I know. :) More

by macandrea
Recommend Dealer
Yes
Employees Worked With
James Traphagan, Scott Brewer
Mar 25, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thanks for the kind words. We’re here to help serve you in the best way possible. We’re glad to hear we could help you in your time of need!

March 24, 2020

Lie to customers claim to have fixed the problem, but then you have to bring it back for it to be fixed on 3 separate occasions. Tech's have no idea what they are doing. Broke my tire sensors then the de More

by JARJARBINKSTAR80
Recommend Dealer
No
Employees Worked With
Rob Croswhite, Chris DeJulia, Nicolas Galletti, Lucas Prahm, Julie Winkler, Scott Brewer, Josh Charbonneau
Mar 24, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for letting us know there was a problem. We’d love to hear more about it and help you further. Please call our customer service at 877-548-4427.

Mar 24, 2020 -

JARJARBINKSTAR80 responded

I have already tried to get help with issues. I sit and wait for help from a manager and get blown off by them. The best thats been done is being told to pay 50.00 to get the tire gauge fixed that wasnt broken until i took my jeep in to get the flat fixed. I asked several times foe the valve stem to be looked at. I was lied to by the tech and told all my tires were checked. Finally after a third time beinging it in i was rold the valve stem was replaced. No kidding talk about not listening! Then im told that the tire pressure sensor is now broke. It was not broken qhwn i brought the jeep in. The person working on mt tire broke it ans now i have to pay 50.00 I dont have to fix it. Nit only that but i payed way more than my jeep was worth. I brought it in for problems 3 days after i bought it and was told by Diane it would ger fixed and detailed. I had to being it back in 3 more times and ir wasnt detailed whwn i got it back. I have never bought a used car and been given the run round so much. Had i known how some customers were treated I would hqve bought a jeep from another dealer in town.

March 24, 2020

Great service. Anna was not pushy or tried any of the greasy car salesmen tricks. Very upfront and easy to deal with. Granted I knew what I was looking for from the website but still, I told her our budg More

by ROB.LUTTRELL
Recommend Dealer
Yes
Employees Worked With
Ann George, Josh Charbonneau
Mar 25, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your positive experience. We love hearing from our customers!

March 24, 2020

It was awesome. Love my Jeep gladiator. Would highly recommend lithos for new car purchases. I do t have much else to write. So. That is it More

by TREYL.CFSINVEST
Recommend Dealer
Yes
Employees Worked With
John Berger
Mar 25, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing how we’ve helped! Thanks for your kind words. We look forward to helping others just like you.

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