Lindsay Lexus of Alexandria

Courteous and professional with no service surprises and reasonable pricing - Juan Baez is a class act and kept me informed at every step of the way reasonable pricing - Juan Baez is a class act and kept me informed at every step of the way More

Tammy is a super Service Representative when it comes to taking care of my entire family consisting of 5 Lexus vehicles. It makes all our lives simple with always a smile on her face. She's a part of our taking care of my entire family consisting of 5 Lexus vehicles. It makes all our lives simple with always a smile on her face. She's a part of our family. More

Excellent service. Service advisors friendly and Excellent service. Service advisors friendly and courteous and worked with my schedule. Clean customer waiting lounge. Excellent service. Service advisors friendly and courteous and worked with my schedule. Clean customer waiting lounge. More

Needs consistency from its service consultants. I dropped off my car for an oil change and safety inspection at 11:30am and never heard back from anyone until, I called the dealer to inquire about the status off my car for an oil change and safety inspection at 11:30am and never heard back from anyone until, I called the dealer to inquire about the status of my vehicle at 5:30pm. At this time I was told “my car was ready for pick up and to make sure to get there before 7pm”. It should not have taken 6hrs for an oil Change and inspection. In addition, the lack of communication from the service department was below part for Lexus standards. More

Timely response. Mike kept me informed.No surprises Timely response. Mike kept me informed. No surprises about what to expect. Quick turnaround. Thanks. Timely response. Mike kept me informed. No surprises about what to expect. Quick turnaround. Thanks. More

It was a great experience and everyone was very helpful! They made getting a new car smooth and fast! They made getting a new car smooth and fast! More

Have been going to Lindsay Lexus for over 15 years and as always Lindsay and our Service Rep, Tammy Simone provided great service. always Lindsay and our Service Rep, Tammy Simone provided great service. More

Great customer service. Schedule work was perfectly done. Sherry was very polite and professional. Thanks again done. Sherry was very polite and professional. Thanks again More

Great service from Destiny. The waiting are is comfortable and safely distanced from other customers. I prefer this Lexus dealership over the one in Chantilly. comfortable and safely distanced from other customers. I prefer this Lexus dealership over the one in Chantilly. More

Always excellent service on every scheduled appointment . Wonderful dealership and staff. My personal service contact , Gaby is outstanding. Wonderful dealership and staff. My personal service contact , Gaby is outstanding. More