Lindsay Lexus of Alexandria

Just a brief note to extend a special thanks to Mr. Dennis Burrell (Service Mgr), Mr. Paul Gerardi (Service Dir), Mr Boyd Whitten (Sales) and James Woods (Service Dept). Since purchasing my first e Dennis Burrell (Service Mgr), Mr. Paul Gerardi (Service Dir), Mr Boyd Whitten (Sales) and James Woods (Service Dept). Since purchasing my first ehicle at Lindsay Lexus in 2021, these gentleman have addressed and taking care of all of my concerns in a professional and dignified manner. Gentleman, keep up the good work and service.. God bless and keep each of you. Deacon Jose A Brown More

Lindsay Lexus and Dwayne Butler are the best! I have purchased 4 SUVs from Lindsay and Dwayne. Dwayne is the epitome of customer service and a great asset to this dealership. As long as Dwayne I have purchased 4 SUVs from Lindsay and Dwayne. Dwayne is the epitome of customer service and a great asset to this dealership. As long as Dwayne is my sales consultant, I will continue to buy from Lindsay! More

Alan Jones was excellent to work with during our new car purchase . His professionalism and knowledge of our new vehicle made our buying experience smooth and hassle free. I will definitely recommend him t purchase . His professionalism and knowledge of our new vehicle made our buying experience smooth and hassle free. I will definitely recommend him to family and friends. More

The customer service in purchasing was excellent. Special thanks to Petie DeGuzman for being very responsive, answering my questions and staying on top of my GX 550 buying experience. Used to buy fro Special thanks to Petie DeGuzman for being very responsive, answering my questions and staying on top of my GX 550 buying experience. Used to buy from another nearby Lexus dealer but the customer service at Lindsay was vastly superior. Will only use Lindsay and Petie when buying another Lexus. Great job all around by all the staff! More

I'd like to thank Jessica and Duncan for restoring my faith regarding dealership in-person interactions. They were extremely responsive to our questions and went above and beyond during the entire transa faith regarding dealership in-person interactions. They were extremely responsive to our questions and went above and beyond during the entire transaction. It is possible to negotiate the deal upfront and to be in and out of the dealership in less than an hour. thank you both for a great experience. More

Just want to thank the gentleman of the following for their efforts during my dent pop.service and protection reinstatement last year in 2023. Mr Brian Abby, Mr. Boyd Whitten, Mr. Ed Riley and Mr. Jam their efforts during my dent pop.service and protection reinstatement last year in 2023. Mr Brian Abby, Mr. Boyd Whitten, Mr. Ed Riley and Mr. James Woods More

Want to take this time to tank Mr Brian Addy for his dignified and professional service. He went above and beyond to resolve a financial issue. dignified and professional service. He went above and beyond to resolve a financial issue. More

i have the most wonderful services at this Lindsay Lexus, I was there for only one question, but Alex Judice helps me a game more information that i didn't. about my car. if you have a question like me or l I was there for only one question, but Alex Judice helps me a game more information that i didn't. about my car. if you have a question like me or looking for new car, please. Lindsay Lexus of Alexandria. great service i definably will return for my next new car. Alex thank you! i recommend Lindsay Lexus of Alexandria. thank you! thank you! thank you! Alex. More

Great customer service and treat you as a 5 STAR CUSTIOMERwhen you first walk into the door. AJ was exemplary salesman CUSTIOMERwhen you first walk into the door. AJ was exemplary salesman More

Absolutely disappointed with the Post-Sale experience. Purchased a new LX600 30 days ago [which, not only, was overpriced, but had certain “options” added into it which were not wanted/chosen/selected by Purchased a new LX600 30 days ago [which, not only, was overpriced, but had certain “options” added into it which were not wanted/chosen/selected by me when I had placed my purchase order.] and was given 30 day temporary tags + told I’d receive my proper tags in under 30 days. [hence why they supposedly charge an unreasonably high processing fee to mislead customers into thinking they’d be efficient/deliver on their promises]. After not hearing from the dealership since I purchased my vehicle, I went there on day 29 (of 30) to inquire about my Tags. The Salesperson who sold me the vehicle (Ed) was dismissive and unaccomodating and directed me towards the finance dept. Zero effort made to assist. Once I spoke to the people in Finance, they were just as dismissive and told me to wait until someone could assist me. 54 minutes later, after not a single person had the courtesy and/or decency to assist/acknowledge me in any way, I left empty handed with expired tags. Not only can I not drive my new vehicle now, but I still have not received any update on the status of my tags etc. Very disappointed with my Experience and will be sure to share this with BBB and Toyota Corporate. More