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Lindsay Lexus of Alexandria
Alexandria, VA
1,656 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,656 Reviews of Lindsay Lexus of Alexandria
December 30, 2012
Kevin was very professional in handling the sale of the GS350. He was very efficient and got to the point which I appreciated. His manager was very supportive of him and assisted him in putting a deal tog GS350. He was very efficient and got to the point which I appreciated. His manager was very supportive of him and assisted him in putting a deal together which included a trade in. They were quick and we quickly had a deal that meet all expectations. The car was 1 year old with a minor paint blemish which Kevin had the shop work on prior to closing the deal. I drove away with the vehicle start to finish in 2 hours. More
by rosemm
Employees Worked With
Kevin Johnson, Kevin Johnson
December 30, 2012
Outstanding service and attention to detail. Mesfin Ayele and Ace Rezai promptly answered our questions, got to know our needs, and accommodated them. Simply put, they are outstanding professionals wh Ayele and Ace Rezai promptly answered our questions, got to know our needs, and accommodated them. Simply put, they are outstanding professionals who appreciated our time and clearly valued their product and our patronage. Everyone we worked with, from the receptionist, used car sales staff, and financing team were warm and inviting. They knew their business, and their product, and excel at customer service. The price they offered on the CPO RX400h we purchased was very fair, and the vehicle was in great condition. A short follow-up visit whereby Kevin Johnson and Craig Novitsky closed on some paperwork, floor mats, and wheel lock introduction was pleasant and attentive. A proclaimed BMW driver for 15 years is hereby converted! More
by T&H
Employees Worked With
Ace Rezai, Kevin Johnson, Craig Novitsky, Mesfin Ayele
December 29, 2012
Bill is amazing. We had such a good experience I would recommend Bill to any one. I bought a Lexus IS 350. I got a very fair deal from Bill and was treated well by the rest of the staff. Thanks to Lindsey recommend Bill to any one. I bought a Lexus IS 350. I got a very fair deal from Bill and was treated well by the rest of the staff. Thanks to Lindsey Lexus and Bill!!!!!!!!!!!!!!!!!!!!!!!! More
by MatthewMigely
December 04, 2012
Lindsay Lexus of Alexandria has a clean and beautiful showroom. Lindsay's Lexus has a great location within beltway from Virginia, Maryland and District of Columbia. Linsay's staff was very approachabl showroom. Lindsay's Lexus has a great location within beltway from Virginia, Maryland and District of Columbia. Linsay's staff was very approachable, professional and eager to assist. Mr. Tayyab who was my Sales Representative was very knowledgeable about Lexus Product. We took a test drive and Mr. Tayyab provided instruction and information about the Car and the many features. Mr. Tayyab and Mr. Hwan Kim consulted me about the Factory Warranties as well. I was so very pleased with the overall experience of Lindsay Lexus and Mr. Tayyab Great Customer Service that I decided to purchase the 2013 RX350 AWD. I would most definitely recommend Lindsay Lexus of Alexandria to my Social Network. More
by Traynham
Employees Worked With
Abdul Tayyab and Hwan Kim, Abdul Tayyab, Hwan Kim
December 02, 2012
Our salesman, Sid Ferzad, was great about answering questions and finding the 300 hybrid in the color we wanted. Very creative financing and they drove my old car home (I didn't trade it in) so I coul questions and finding the 300 hybrid in the color we wanted. Very creative financing and they drove my old car home (I didn't trade it in) so I could drive the new Lexus 45 miles to my house! That's customer service! More
by elizabeth.dandrea1
Employees Worked With
Sid Ferzad
November 06, 2012
Sid Ferzad provided exceptional service to my wife and me as first time Lexus customers. We were looking to purchase a car for my wife. Not only did he listen carefully to my wife, he helped my wife refine as first time Lexus customers. We were looking to purchase a car for my wife. Not only did he listen carefully to my wife, he helped my wife refine her selection. Ultimately, we were extremely satisfied. Sid Ferzad made our first Lexus experience a memorable one and we are very happy to be part of the Lindsay Lexus family. Sid is the reason why we are loyal Lexus customers and why we will highly recommend Lindsay Lexus to our friends. More
by TomLexus
Employees Worked With
Sid Ferzad
October 16, 2012
Buyer beware! I leased my Lexus RX350 a few months ago Buyer beware! I leased my Lexus RX350 a few months ago from Lindsay Lexus- one of the biggest mistakes I made in my adult life. 1) Avoid financi Buyer beware! I leased my Lexus RX350 a few months ago from Lindsay Lexus- one of the biggest mistakes I made in my adult life. 1) Avoid financing manager Whan Kim, he will mislead you for profit. Even one of his salespeople admitted this to me. 2) Deal directly with the sales manager. Never trust anything that comes out of salesperson- the salesperson makes representation for a sale and we reach a deal. The sales manager denies the deal later on. 3) Don't expect the top managers to follow up with you- I've contacted Jeff Warner, general manager of the store, to resolve my issue. He promised to follow up. To this date (a month later), I haven't heard from him. More
by yiseu
Employees Worked With
Hwan Kim
October 01, 2012
Patrick was effusive with this assurances that a visit to Lindsay Lexus of Alexandria was warranted and that he would offer a CPO vehicle at an agreed upon price and also offer "top dollar" for a trade-in. Lindsay Lexus of Alexandria was warranted and that he would offer a CPO vehicle at an agreed upon price and also offer "top dollar" for a trade-in. Upon arrival, I was sorely disappointed that he could not offer the CPO vehicle at the price initially offered and that their trade-in appraisal was well below another appraisal I received the day before. When pressed about the CPO vehicle, he apologized for their inaccurate inventory records. One further cautionary note - inspect any of their vehicles you might be interested in very closely. The 3 CPO's that I looked at on their lot all had extensive scratches and scuffs that any competent body shop / detailer would have been able to remedy. When pressed about the trade-in appraisal, he pointed to the work the car would need but gave absolutely no credit for documented work that was performed ahead of the manufacturer's recommended schedule, e.g., timing belt and tune-up. On that last note, Lexus of Silver Spring happily increased their initial appraisal upon presentation of these documented services. Lexus of Silver Spring earned my business with their up-front, no-BS professional communications and competency throughout the remainder of the transaction. More
by BMWdriver7
Employees Worked With
Patrick Spicer
August 11, 2012
We were actually looking to lease a new Lexus from another dealer and were getting such slow and poor response that we went elsewhere. What a contrast in customer service! Sid listened closely to wh another dealer and were getting such slow and poor response that we went elsewhere. What a contrast in customer service! Sid listened closely to what was important to us and was impressive in his responsiveness, customer service and willingness to going the extra mile to provide "above and beyond" delivery! I would absolutely recommend him to anyone in the market and will go back again to work with him. All of the staff at Lindsey are much more responsive (this is our 2nd car from them) and professional than any car dealership we've been in...and we've bought a lot of cars in the Washington area in the last 25 years! More
by wood1956
Employees Worked With
Sid Ferzad
August 09, 2012
We were looking to purchased a used Lexus at a fair price. We have visited several dealerships within in the DC/VA/MD area. One evening, we were searching for a car online. We come across the Lindsa price. We have visited several dealerships within in the DC/VA/MD area. One evening, we were searching for a car online. We come across the Lindsay Lexus of Alexandria website. We saw a beautiful GS300, we made them an offer online, the following day, Doug returned our call and we came down to Alexandria to view and test drive the car. Instantly, we fell in love with the car, we were able to negotiate a fair price. We love our new (used) car and it was very easy and pleasant buying experience. Our sales person, Doug was FANTANTIC! More
by AmariKeyette
Employees Worked With
Doug Thomas
