
Lindsay Lexus of Alexandria
Alexandria, VA
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1,663 Reviews of Lindsay Lexus of Alexandria
Excellent Lexus Experience The car buying experience is usually a BIG headache; however, the Lexus car buying experience was excellent. Nazir Jasat was great. He was very knowl The car buying experience is usually a BIG headache; however, the Lexus car buying experience was excellent. Nazir Jasat was great. He was very knowledgeable and eager to answer all my many, many questions. He kept us informed throughout the whole process and made the big headache go away. I have already recommended Lindsay Lexus and Nazir Jasat to some friends. More
Excellent service I had an excellent experience here. When I first wrote for information on the Internet, a newer employee was not quite sure they could meet what I I had an excellent experience here. When I first wrote for information on the Internet, a newer employee was not quite sure they could meet what I needed. However, Josh Watts, the Internet Sales manager immediately called for more information, found out exactly what I needed and was able to help. Extremely friendly, very flexible and detail-oriented. Josh does a great job of making sure that you get to someone who can help you quickly. I can also tell he is a very good manager and coaches his staff. In the store, I worked with Chance Ates, who was fantastic. He is the opposite of the stereotype of sales. He is thoughtful, patient, always present and knowledgable but not at all pushy or aggressive. That is exactly why he earns your trust quickly. He has time for you and let's you take the time you need to learn the car. I had done plenty of research, but Chance knew all kinds of little details that you don't find in the online reviews of the cars. Frankly, other sales staff at other dealerships sit in the car and don't say much. Chance knew more than I imagined about how these complex driving machines work. I was very impressed by how well management works with the junior staff, the handoff from the Internet department to the sales team and the patient, friendly service. It's a well-oiled machine here. You will be treated well, and they will be very competitive with any other dealer in the area to earn your business. Based on this experience, I have my Lexus dealer in the area for a long time to come! More
Easy, no stress, fulfilling car buying experience I stopped by at the Lindsay Lexus Dealership yesterday and had a great buying experience. This is the sixth care we have bought or leased from Lindsa I stopped by at the Lindsay Lexus Dealership yesterday and had a great buying experience. This is the sixth care we have bought or leased from Lindsay. My sales person, Nazir Jasat, was extremely knowledgeable, friendly, and got me an excellent price. There was no haggling, the processing was quick, and everyone from sales to finance was a pleasure to deal with. This is what a car buying experience should always be!. More
Lexus less from Carlo Carlo was professional, knowledgeable and thorough. He personalized my third Lexus. I look forward to purchase my fourth from him too. David Faje Carlo was professional, knowledgeable and thorough. He personalized my third Lexus. I look forward to purchase my fourth from him too. David Fajerski (Skeet) has also taken care of me for the last 10 years. He is a superb service technichian. More
First time customer This is the third consecutive Lexus I have owned. I knew exactly what I wanted in a certified Lexus and had been looking from Baltimore, to Annapolis This is the third consecutive Lexus I have owned. I knew exactly what I wanted in a certified Lexus and had been looking from Baltimore, to Annapolis to Alexandria. From the time I spoke to Mark Coleman at Lindsay Lexus until I purchased my SUV four days later, he was helpful, informative and professional. The dealership was very accommodating and seemed to really value my business. More
Steve was excellent. Steve did an excellent job. He was friendly and informative. He gave me space to make up my own mind without pressure. Highly recommend him. Steve did an excellent job. He was friendly and informative. He gave me space to make up my own mind without pressure. Highly recommend him. More
Love Lindsay Lexus of Alexandria Had a great experience buying an RX 350 at Lindsay this week. I was dreading the experience and Was shocked when I walked out 2 hours later with exact Had a great experience buying an RX 350 at Lindsay this week. I was dreading the experience and Was shocked when I walked out 2 hours later with exactly the car I wanted, feeling super happy and stress free. Bob Fletcher made the whole experience a breeze. - I got a great deal on exactly the car I wanted - a good trade in offer - it was so easy! I highly recommend Lindsay Lexus of Alexandria, Bob Fletcher and the great financing staff! They feel like family and I'll be returning for service! More
Lexus is a great car! Lexus is a great car for anyone. It has been the only brand that I have bought for my last 3 cars. Yesterday, I bought a 2016 Certified ES350 and Lexus is a great car for anyone. It has been the only brand that I have bought for my last 3 cars. Yesterday, I bought a 2016 Certified ES350 and I love driving it. The Lexus is luxurious, spacious, stylish, and drives quietly. It has all the amenities which makes driving the car feel so comfortable -- almost too comfortable so that you may think that you are being chauffered. The ES350 has a sun roof, moon roof, heated front seats, automatic windshield wipers, and automatic interior and exterior lighting system. The Navigation System and Media System (radio, CD player, speakers, etc.) are very good as well as the AC/Heat Systems. The trunk is very big compared to other similar 4 door sedans. The salesperson, Mesfin Ayele, is fantastic to work with in the certified used car department. I must admit that I am extremely selective, have high expectations, and somewhat demanding and Mr. Ayele was great in answering all of my questions. He is very knowledgeable, patient, complied with and fulfilled all of my requests. He made me feel that he cared about the different options and decisions that I had to make before committing to make the final transaction. He wasn't "pushy" as typically portrayed for used car salespersons. Because I have had 2 other Lexus cars, I know that the service department are professionals in maintenance and repairs. They are friendly, experts in their field, and are determined to make the customer happy. Overall, I highly recommend Lindsay Lexus of Alexandria. More
Helpful and understand Carlo helped me out with all aspects of looking for a car i needed and stayed within my budget. Thank you for getting me in the car I wanted. Also Tha Carlo helped me out with all aspects of looking for a car i needed and stayed within my budget. Thank you for getting me in the car I wanted. Also Thanks to Lowell and Ace for making it happen! More
Focused on providing what I wanted vs. what they had on hand When initially looking to purchase my 2017 GS, Mario Melgar (Salesmen) immediately recognized that I would not be satisfied with what they had on hand When initially looking to purchase my 2017 GS, Mario Melgar (Salesmen) immediately recognized that I would not be satisfied with what they had on hand. He encouraged me to order what I wanted to get everything exactly the way I liked it. I took the plunge and despite it taking 4-months, I was very happy with the results. All through the process, Mario kept me very informed as to the process and status of my vehicle. In the end, despite the car coming in a week too late to take advantage of a Lexus promotion, Mario worked with his management to make sure I still got a good deal. More