Lindsay Lexus of Alexandria

I cannot recommend Lindsay Lexus of Alexandria highly enough. I went to a few other dealerships before Lindsay and all of the people I interacted with were nice. But it was clear from the moment I walked enough. I went to a few other dealerships before Lindsay and all of the people I interacted with were nice. But it was clear from the moment I walked in the door that Lindsay is operating at another level of customer service. It was like going to a nice restaurant for dinner after having fast food for lunch. The whole experience from test drive to purchase was efficient (without being rushed), friendly, and comfortable. Once I was set on the vehicle I wanted, Lindsay made it very clear that they were not going to lose my sale to another dealership. And they secured my purchase not through aggressive tactics, but through excellent customer service and through fair and honest business practices. Winston Flaherty was the Sales and Leasing Consultant I worked with, and I knew after my first test drive that I wanted to buy from Winston if at all possible. He was 10/10, A+, 5 Stars, etc. He was knowledgeable, friendly, candid, and went out of his way to make sure I had all of the information I needed to make the right purchase decision. He didn’t try to push me in any direction I didn’t want to go. And most importantly, he gave me time to think and ask lots of questions so I felt comfortable with my purchase. I never felt like I had to rush because he had other more important clients to deal with. Joshua Watts was the General Sales Manager I worked with and he was top notch as well. He offered me a very good finance rate, but didn’t push me when I said I wanted to pay cash. He just wanted to make sure that I knew what all of my options were. The price “negotiation” could not have been easier. I explained what I was thinking ahead of time, and he came back with a response that I felt was eminently reasonable. No real negotiation was necessary. Anoop Sikka was the Financial Services Manager I worked with and our conversation was very informative and helpful. He offered me all of the optional services and features (extended warranty, prepaid service, dent protection, etc.). I again had a lot of questions and he gave me very clear and concise answers. I didn’t feel pressured/bullied into purchasing extra features that I didn’t want. More

Just a brief note to extend a special thanks to Mr. James Woods who is my Service Advisor at Lindsay Lexus. Thanks, Jose A Brown James Woods who is my Service Advisor at Lindsay Lexus. Thanks, Jose A Brown More

Just a brief note to extend a special thanks to Mr. Dennis Burrell (Service Mgr), Mr. Paul Gerardi (Service Dir), Mr Boyd Whitten (Sales) and James Woods (Service Dept). Since purchasing my first e Dennis Burrell (Service Mgr), Mr. Paul Gerardi (Service Dir), Mr Boyd Whitten (Sales) and James Woods (Service Dept). Since purchasing my first ehicle at Lindsay Lexus in 2021, these gentleman have addressed and taking care of all of my concerns in a professional and dignified manner. Gentleman, keep up the good work and service.. God bless and keep each of you. Deacon Jose A Brown More

Lindsay Lexus and Dwayne Butler are the best! I have purchased 4 SUVs from Lindsay and Dwayne. Dwayne is the epitome of customer service and a great asset to this dealership. As long as Dwayne I have purchased 4 SUVs from Lindsay and Dwayne. Dwayne is the epitome of customer service and a great asset to this dealership. As long as Dwayne is my sales consultant, I will continue to buy from Lindsay! More

Alan Jones was excellent to work with during our new car purchase . His professionalism and knowledge of our new vehicle made our buying experience smooth and hassle free. I will definitely recommend him t purchase . His professionalism and knowledge of our new vehicle made our buying experience smooth and hassle free. I will definitely recommend him to family and friends. More

The customer service in purchasing was excellent. Special thanks to Petie DeGuzman for being very responsive, answering my questions and staying on top of my GX 550 buying experience. Used to buy fro Special thanks to Petie DeGuzman for being very responsive, answering my questions and staying on top of my GX 550 buying experience. Used to buy from another nearby Lexus dealer but the customer service at Lindsay was vastly superior. Will only use Lindsay and Petie when buying another Lexus. Great job all around by all the staff! More

I'd like to thank Jessica and Duncan for restoring my faith regarding dealership in-person interactions. They were extremely responsive to our questions and went above and beyond during the entire transa faith regarding dealership in-person interactions. They were extremely responsive to our questions and went above and beyond during the entire transaction. It is possible to negotiate the deal upfront and to be in and out of the dealership in less than an hour. thank you both for a great experience. More

Just want to thank the gentleman of the following for their efforts during my dent pop.service and protection reinstatement last year in 2023. Mr Brian Abby, Mr. Boyd Whitten, Mr. Ed Riley and Mr. Jam their efforts during my dent pop.service and protection reinstatement last year in 2023. Mr Brian Abby, Mr. Boyd Whitten, Mr. Ed Riley and Mr. James Woods More

Want to take this time to tank Mr Brian Addy for his dignified and professional service. He went above and beyond to resolve a financial issue. dignified and professional service. He went above and beyond to resolve a financial issue. More

i have the most wonderful services at this Lindsay Lexus, I was there for only one question, but Alex Judice helps me a game more information that i didn't. about my car. if you have a question like me or l I was there for only one question, but Alex Judice helps me a game more information that i didn't. about my car. if you have a question like me or looking for new car, please. Lindsay Lexus of Alexandria. great service i definably will return for my next new car. Alex thank you! i recommend Lindsay Lexus of Alexandria. thank you! thank you! thank you! Alex. More