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Lindsay Ford of Wheaton

Wheaton, MD

4.1
1,079 Reviews

11250 Veirs Mill Road

Wheaton, MD

20902

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1,079 Reviews of Lindsay Ford of Wheaton

July 07, 2021

They were great, mostly our Sales guy Tom Lagrave was the best sales guy I have had to buy a vehicle. Gave us different options. All were very helpful. More

by Knee_wrecker_53
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom LaGrave
Jul 08, 2021 -

Lindsay Ford of Wheaton responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else.

July 05, 2021

My sales person was excellent got me a good deal More

by Mintme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Martell, Mahamane Dabo
Jul 05, 2021 -

Mintme responded

Excellent service I received

Jul 06, 2021 -

Lindsay Ford of Wheaton responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

July 02, 2021

Good folks who accommodated our shopping for the right Mustang. Thanks. More

by Luke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom LaGrave, Maribel Rosales
Jul 06, 2021 -

Lindsay Ford of Wheaton responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

June 19, 2021

My overall experience was mostly straightforward and smooth, but at times jarring and frustrating. The latter is mostly due to one of the managers we dealt with and the mandatory “Blue Oval” services th More

by Gabrielle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahamane Dabo
Jun 21, 2021 -

Lindsay Ford of Wheaton responded

Thank you for your review. If there is anything further we could do to assist you, or if there is a way to earn a 5 star rating from you, please let us know.

June 14, 2021

I was pleased with the ease and the professionalism of those at Lindsey Ford. Ysser my sales representative was very thorough and timely. Thank you. More

by Merri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ysser Touko
Jun 15, 2021 -

Lindsay Ford of Wheaton responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

June 06, 2021

Matthew Williams was very knowledgeable, patient, and professional. He took time to understand our needs and concerns and was helpful when we made our purchasing decision. More

by Traci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
Jun 07, 2021 -

Lindsay Ford of Wheaton responded

Excellent. Thank you for the 5-star rating and allowing us the opportunity to assist you. We look forward to working with you in the future.

May 29, 2021

Petra was great! Wish the pricing on the website had Petra was great! Wish the pricing on the website had more discount options than they do. The % of those people to have all of them is extremely rare More

by Judy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Martell
Jun 02, 2021 -

Lindsay Ford of Wheaton responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

May 28, 2021

A very nice atmosphere with staff and professional . Manuel Ríos and Ludwin Arana treated me very kindly and professionally I definitely give them 5 stars I will recommend them with friends and family More

by David Mazariegos
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manuel Rios
Jun 02, 2021 -

Lindsay Ford of Wheaton responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

May 25, 2021

Same experience as others are saying - bait and switch tactics and you’ll never be able to purchase the vehicle at the price listed. I tried to purchase the truck for the price listed on the website (whic More

by John
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Akmed, delonte, Ysser Touko
May 28, 2021 -

Lindsay Ford of Wheaton responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please get in touch with Ruth Aguilar, 703-647-1274 ruth.aguilar@lindsaycars.com so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

May 29, 2021 -

John responded

Not really an impression, that's exactly what happened. Look at recent reviews and it reflects exactly your standards of customer service: Advertise a car for a low low price to get people in the door, then raise the price.

May 09, 2021

Beware of this Lindsey Ford. Their online pricing is not honest. It’s a bait and switch! Look at the other reviews! The post an unbelievable price on Cars.com only to tell you that the car has been sold, bu More

by John
Recommend Dealer
No
Employees Worked With
Raymond
May 10, 2021 -

Lindsay Ford of Wheaton responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

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