Lindsay Ford of Wheaton

Amazing experience with this dealership I highly recommend you check them out. Great customer service recommend you check them out. Great customer service More

Manuel provided le excellent service. Ha had superb product knowledge and was very thorough along the process. I will definitely see him again for my next purchase product knowledge and was very thorough along the process. I will definitely see him again for my next purchase More

Muy buena la atención de la señorita Maribel Rosales volver pro to por la otra volver pro to por la otra More

A pleasure to work with. Great customer service. Smooth and easy transaction. Sales person was pleasent. and easy transaction. Sales person was pleasent. More

In August I rushed to Lindsay Ford as they were one of the few dealerships with a MachE available and I wanted to test drive before I bought one. It drove beautifully I was ready to make the purchase ther the few dealerships with a MachE available and I wanted to test drive before I bought one. It drove beautifully I was ready to make the purchase there! However, it was marked up $5,000, I said to them that's fair this is your vehicle and you can charge what you want for it, I know it's very difficult to get one and supply and demand is a big factor in the pricing. They told me if I ordered one I could get it for what I ordered it for. That day, I placed my order for a 2021 MME Premium Extended Range. Over the course of the next 6 months I waited patiently as it was given 3 production dates and then delayed over and over. When it finally shipped I felt like a kid on Christmas and my excitement was palpable, I tracked the order meticulously as it was trained from Mexico to MO then to Delaware and then to the dealer in Maryland. I downloaded the Ford Pass App and added my car with the VIN, even named it the Millennium Falcon. When I got to the dealer they had tacked on an extra $10k reneguing on their original promise and even adding an additional bogus $1,495 delivery fee (delivery fee is already included in the MSRP). They held my car hostage giving me 24 hours to decide. I did ultimately purchase the car with an ADM under $10k but it was not what we agreed on back in August. I know the market changes but a promise is a promise and it speaks volumes to the ethics of this dealership. I plan to never use any of their services again and neither should you. More

Sales person was great, but the dealership does not accurately reflect their vehicle prices, and the finance side clearly had their own interests first. I would not recommend this dealership to others. accurately reflect their vehicle prices, and the finance side clearly had their own interests first. I would not recommend this dealership to others. More

Great customer service. I am happy with my experience with Mr. Dabo. The whole process was easy and fun. with Mr. Dabo. The whole process was easy and fun. More

Completely dishonest business practices! Our entire Completely dishonest business practices! Our entire Bronco order process has been extremely frustrating from the beginning. The Lindsay Ford deale Completely dishonest business practices! Our entire Bronco order process has been extremely frustrating from the beginning. The Lindsay Ford dealership has been unresponsive, deceitful, and unpleasant. 1. When we put our $1,000 deposit down we were told MSRP would be honored. 2. When we wanted to make changes in order to receive our order sooner no one would call or email us for weeks. I was even told once that the manger responsible for the changes could not speak with us on a weekend because he was too busy and when I questioned the customer service for a current paying client I was hung up on. 3. We asked to cancel in August multiple times and no one would respond. I assume because if they canceled they would not get our bronco in stock to sell to someone else for a higher mark up. While doing this they kept our $1,000 after multiple calls. 4. Magically our bronco arrives and we get a text saying they see we want to cancel. When we said actually we want to come test drive we were told we will make an exception but typically it would be a no because they have other buyers lined up. 5. Finally we get to the paperwork and there is a markup but “really they are being nice by not marking it up more. People have been calling offer way more” - what a joke. The market changed but Ford but us in this market with all the delays. 6. They replied to my review on Google reviews blaming Covid and delays. Delays were never my problem. How this particular dealer handled it is my problem. They held this order over our heads because they could. They gave us horrible services because they could. Other dealers have been more honest from what I have seen. They assured they sent our $1,000 check. It has been weeks and we have yet to see it. 7. We stopped in today to get personally pick up our check…and surprise and surprise they can do nothing about it today. Shame on Ford for allowing this to go on! Do not use this dealer if you use Ford at all! More

Extremely illegal sales tactics. Salesman quoted the Extremely illegal sales tactics. Salesman quoted the price over the phone and then again after we visited the location and agreed to buy the car. Wh Extremely illegal sales tactics. Salesman quoted the price over the phone and then again after we visited the location and agreed to buy the car. When preparing the paperwork, they increased the sale price by 10%. The classic definition of bait and switch law highly illegal practice in Maryland. According to the salesman his manager increased the price. More

Great customer service especially from Fernando!! I got served very well from him and other employees! served very well from him and other employees! More