Lindsay Ford of Wheaton

This was the first time taking my car to this location for service. Service was excellent. Terry Foster went out of his way to accommodate my needs and to make sure I would return which I will. I was no for service. Service was excellent. Terry Foster went out of his way to accommodate my needs and to make sure I would return which I will. I was not happy with a particular service rep at Manhattan Mercy Ford in Rockville MD. I hope Lindsay Ford will continue to provide good service. More

Lindsay ford provided s great buying experience. Lindsay ford provided s great buying experience. Everyone I worked with was courteous and had no problem tailoring the deal To my needs. Thank you Lindsay ford provided s great buying experience. Everyone I worked with was courteous and had no problem tailoring the deal To my needs. Thank you Lindsay Ford. More

Emmerson was a great sales guy, however it's all gone down hill from there. Love my used vehicle, price was fair but it's been 60 days and I can no longer drive the vehicle because the temp tag has expir down hill from there. Love my used vehicle, price was fair but it's been 60 days and I can no longer drive the vehicle because the temp tag has expired and this dealer STILL has NOT gotten my tags to me. We've called more than 10 times but keep getting the run around. I'd NEVER recommend this dealer and would NEVER buy another car from Lindsay. Very difficult to be paying on a vehicle that you cannot drive because you can't get tags. The dealer kept our original registration card, but somehow lost our paperwork. Now it's been lost 3 times so far? Extremely disappointed and upset over the entire deal. Not to mention, that a "we owe" was written for the temp control knobs. And, you guessed it...never got those either. Although I was told over the phone that they were in the mail. It's been over 6 weeks, still no knobs and still no tags. More

In my life experience, I usually equate visiting an automobile dealership with a visit to the dentist, painful. Not so with Lindsay Ford of Wheaton. This is the second vehicle I purchased from this d automobile dealership with a visit to the dentist, painful. Not so with Lindsay Ford of Wheaton. This is the second vehicle I purchased from this dealership. From the moment I walked in the door I was greeted like an old friend. Bill Godly patiently answered all of my questions about the vehicle I was interested in. There was no pressure to get me into a vehicle I wasn't interested in nor was there pressure for me to add features to the vehicle I eventually purchased. The paperwork was handled quickly and professionally and I was out of there and on the road in no time. I would definitely recommend this dealership to anyone serious about receiving great service. Do yourself a favor and ask for Bill Godly. Bill has been at this dealership for over 25 years. He knows what he is talking about and will work to find you vehicle that fits your needs and pocketbook. More

Tom and Andrew where very helpfull. They found me the exact truck I was looking for and made sure I was given ever discount available. The price negotiation was stress free and quick. Would definately exact truck I was looking for and made sure I was given ever discount available. The price negotiation was stress free and quick. Would definately purchase from them again. More

This is a two-part review... Rob helped me purchase This is a two-part review... Rob helped me purchase my new car. He was very knowledgeable and was never pushy. I ask a LOT of questions and he a This is a two-part review... Rob helped me purchase my new car. He was very knowledgeable and was never pushy. I ask a LOT of questions and he always answered them with great patience. He's very easy to get along with. I visited the body shop for a minor repair for which my door handle had to be removed. When it was put back on, it was crooked and I had to return a second time to get it straightened out. While the second fix was quick and painless, it's a bit annoying that such a simple job couldn't be done right the first time. Otherwise the experience was good. More

Ignore the Negative Reviews at Your Own Risk I decided Ignore the Negative Reviews at Your Own Risk I decided to visit Lindsay Ford of Wheaton despite reading the negative reviews on Sunday, June 26. I Ignore the Negative Reviews at Your Own Risk I decided to visit Lindsay Ford of Wheaton despite reading the negative reviews on Sunday, June 26. It was the biggest mistake of my life. I never received such poor, unprofessional treatment. First, I received sexist remarks (e.g., I should be buying a turquoise blue car because that is a woman’s color). Then, they kept adding extra services and features to the car I wanted even after I explicitly said I did not want or need them. Next, they damaged my car that I turned over to them to assess its trade-in value. See the pictures at http://www.flickr.com/photos/64912613@N03/sets/72157627010808181. Not only did they damaged it, they attempted to cover-up the damage, accused me of causing the damage prior to my arrival, and, when it was revealed by a police officer the damage occurred under their responsibility and on their property, have been non-responsive to working with me in repairing the damage. I have not received a response despite multiple calls to the General Manager, Jim Davie, and the Owner, Chris Lindsay. Long story short, if you take your business to Lindsay Ford of Wheaton, do so at your own risk. More

My family and i were on vacation in Washington D.C. and my 2011 ford explorer was over heating so i looked up on the internet the closest ford dealer and it was wheaton ford. and i'm glad i went there Isaa my 2011 ford explorer was over heating so i looked up on the internet the closest ford dealer and it was wheaton ford. and i'm glad i went there Isaac Diaz was the most helpful person he was all about customer service,we droped off the truck he gave us a ride to the metro station we on about our day. he called me a few hours later told me what was wrong and that were going to fix it and have me one the road that afternoon,and he did GREAT JOB1!!!!!!!!. thanks so much Mike W. More

As soon as i walked into the lindsay ford dealership everyone was so nice and friendly. Mussie Isahak was my sales person and he was really great. He showed me everything about the car and showed me how everyone was so nice and friendly. Mussie Isahak was my sales person and he was really great. He showed me everything about the car and showed me how much the car was on the internet and showed me that i was getting a good deal so i knew he was being honest. He is very friendly and i would recommend him to anyone who is looking to purchase a new or used vehicle. I just want to say thank you for such a great experience and definantly would go back again if i ever need to purchase another car. Also i want to thank Mussie Isahak, i asked him to fill the gas up and he says they only do that on new cars but he filled the gas up anyways in my used car and he had it washed and everything. Thank you so much.. i was happy to show off my new used car :) Also Marylin Luke who does all the paperwork is very friendly. She is a great person and very honest. She explained everything to me step by step since its my first time buying a car and i was very happy to have someone like her to help me do paperwork. I felt very comfortbale with her and she is great :) Overall i had a great experience and just want to thank everyone again. More

I purchased a Ford Edge about two months ago from Jeff. When I purchased the vehicle I was only given one key and was told by Jeff that the key should show up and check back in in a few weeks. I waited a When I purchased the vehicle I was only given one key and was told by Jeff that the key should show up and check back in in a few weeks. I waited a few weeks and began to call my sales representative and I never heard from him. I thought I would escalate the issue and as suggested by the operator and began to leave messages for the Used Car Director. When I did not hear back from him, after numerous attempts, I thought I would escalate the issue even higher. I spoke with the operator again and was directed to call the General Manager, but he was on vacation and he would be returning in approximately a week. I called back the following Monday and left a message for him. I received no call back and had left numerous messages for the next few days and never heard from him or anyone else for that matter. On Monday, June 6th, I still had heard nothing so I decided to call the owner and shortly after I contacted them another manager from the dealership called me. Andrew contacted me, listened to my concerns and was diligent in getting this handled. I have my second key and am now a satisfied Lindsay customer. More