Lindsay Chevrolet

I reached out to my finance manager on Monday, 1 July in regard to a few questions I had on which bank they were using. I had purchased a used 2023 BMW 330i on 28 June. I agreed to the terms on 28 June but regard to a few questions I had on which bank they were using. I had purchased a used 2023 BMW 330i on 28 June. I agreed to the terms on 28 June but noticed my credit was run additional times the following days. I reached out to ask why this was and what bank was used as I noticed it was not listed on my paperwork and my insurance company stated they must have the lenders information. Since that email I have run into a couple additional issues. Today is 5 July and I still have no response back. On 2 July I took my car into the dealership to have the scratches buffed out, paint touched up etc., in which was stated in my paperwork. Within 30 minutes my car was done and when I looked it over, I noticed the touch up paint did not match the cars color. I thought maybe it was still drying in those spots. Once I got home, I showed my husband. Turns out those colors were dry and they in fact did not match the color of my car. The small ding that is on the side of the car they filled with a glob of the incorrect paint color in which is VERY noticeable. I sent the dealership another email letting them know about this issue and the poor quality of work. I also requested a refund on the warranties I purchased for tire/rim repair and a paint protection package. I will now take my car to a professional and have the paint correction done, the small ding removed, and the remaining stretches fixed along with having a ceramic coat put on my car out of my own pocket. This is an expensive car and low-quality work is unacceptable. I would like a manager to reach out to me and cancel my warranties and refund the amount paid for those packages. More

Donald was very helpful and instrumental i getting me the truck of my dream although the had system issues truck of my dream although the had system issues More

Nice guy did great job answered an the questions we asked everything went smoothly nice guy asked everything went smoothly nice guy More

Front desk tech needs to improve communication with customers. I was scheduled for an appointment at 730am for oil change and a sensor situation that would take 2hours. I ended being held there for 6hr customers. I was scheduled for an appointment at 730am for oil change and a sensor situation that would take 2hours. I ended being held there for 6hrs. The front desk tech comp the oil change, which I appreciated. Issue however is lack of communication between mechanic front desk tech back to client. That was very disappointing it wasn’t communicated to me why, I had to wait so long for a service including oil change that shouldn’t took more than 2 1/2 hours! I don’t know if all the techs are this way or just the guy that was helping me! I just hope he can become more efficient with managing comms between everyone! More

Donald Akyaw was very patient, professional and helpful to us at Lindsay Chevrolet in Woodbridge to us at Lindsay Chevrolet in Woodbridge More

Follow up on this: Management went above and beyond to correct the miscommunication and install the parts which were on back order from manufacturer. The management staff was very apologetic and made sure correct the miscommunication and install the parts which were on back order from manufacturer. The management staff was very apologetic and made sure that I was completely satisfied with the end result. This is one of the many reasons I came back to this dealership. The amazing customer service despite the minor hiccup has quite possibly ensured all my cars will come from here. Bought a brand new 2025 vehicle. Dealer options were not installed at the time of purchase. When i call dealership to ask about getting the options (cross rails for roof rack and floor mats) I am told someone will call me back. I have called daily and no one will call back or provide an answer as to when i will get the items listed on the window sticker. More

Ryan was great. Very helpful and answered all of our questions about the Tahoe. Will be back Very helpful and answered all of our questions about the Tahoe. Will be back More

Ryan was very knowledgeable patient and helpful. When we are ready to buy we will definitely be back to see him When we are ready to buy we will definitely be back to see him More

Donald Akyaw was a pleasure to work a deal with. He was very responsive and communicated very well with me throughout the entire buying experience. The experience had no pressure and was professiona He was very responsive and communicated very well with me throughout the entire buying experience. The experience had no pressure and was professional the entire time. If you are looking for a great deal and experience buying a new vehicle, I recommend visiting Donald at Lindsay Chevrolet in Woodbridge, VA. More

Donald Akyaw was very effective helpful and very friendly. I got me a great deal friendly. I got me a great deal More