Back

Lima Auto Mall - Service Center

Lima, OH

4.9
517 Reviews

517 Reviews of Lima Auto Mall - Service Center

Sort by
July 12, 2023

Fast friendly and thorough. I can always count on the team at Lima Auto Mall! More

by Valcamp04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Morrison , Eric Maenle
July 12, 2023

nice and friendly staff called me when my vehicle was ready,and shuttle drivers were friendly More

by EBLAZER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

They were Very helpful, timely service, checked for warranty work, very satisfied with our service. More

by TOBIWOODS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan, Eric Maenle
July 06, 2023

RIGHTEOUS. WOULD RECOMMEND. THESE GUYS ACTUALLY LISTEN, AND HAVE A BRAIN. SIMPLE, BUT HARD TO FIND THESE DAYS. GREAT JOB, OHIO! More

by BUTTERFLYNBLADES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GERRY
July 02, 2023

Took a long time to finally diagnosis electrical problem but didn't want to replace parts without knowing for sure what exactly caused the problem. More

by STARGAZER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
June 30, 2023

Outstanding service, attention to detail, gracious behavior, kindness, looking out for the needs of my vehicle. More

by JIMONEILL513
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
June 18, 2023

Very friendly always ready to help with what ever my problem may be when I come in More

by ntiger2b1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Got me back o the road but have taken there every other oil change and never mentioned brakes were worn but yet this time I had to replace all 4 pads and rotors. Think it could have been avoided if service More

by JORDAN2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
June 11, 2023

Had great service in the service dept. Good communication from Ryan in the Service Dept. More

by ELLA1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in Service
June 08, 2023

I've said before that I've been dealing with Rodger and the gang for over 20 years and they continue to treat me good every time I'm there! More

by mdavis130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

mdavis130 responded

After 20 plus years and several different people, they still treat me well for services!

...
8
...