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Lima Auto Mall - Service Center

Lima, OH

4.9
517 Reviews

517 Reviews of Lima Auto Mall - Service Center

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January 07, 2024

Everyone is so nice and professional. I will definitely buy my next car from Lima Automall, like I did this car. More

by bobbecotrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

This guy has been there like forever and always takes care of me when I decide to buy another car. But the whole team is a good group of guys, and I've been dealing with them for over 20 years, and even More

by mdavis130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

Awesome Service Crew . Clean waiting room, courteous group of people. Take your vehicle there! Thank you! More

by rwalter85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Asked not to not rotate tire service manager wrote it on the service order, but machanic rotated them anyway More

by bekiene5089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

Wonderful service as always! They are always quick and efficient. Highly recommended. Will always bring our vehicles here for all their service needs! More

by Allyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb
October 21, 2023

Very helpful, fast service. I will be back!! Thank you for taking such good care of me More

by Luke8381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
October 20, 2023

Quickly took care of our concern with our car worked in a timely fashion to have it ready to go the same day!!! More

by PGECK15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

I brought my car in to get oil change and a tires rotation and couldn’t cause lug nuts froze up on the driver side I don’t take my car anywhere else it’s just like they didn’t want to try to get them More

by phatz74.kp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
October 12, 2023

You were right on with your recommendations. Caleb got us set up with our drop off time and our pickup time the next day. The quality of the work is spot on so you really couldn't ask for more. More

by dnajones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
October 08, 2023

Staff at Lima Auto Mall are. The best, they are quick and down to the point. More

by Larry l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
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