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Lima Auto Mall - Service Center

Lima, OH

4.9
517 Reviews

517 Reviews of Lima Auto Mall - Service Center

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April 26, 2024

Service department is outstanding. Easy to schedule, pick up my car at work, keep me informed and car is delivered back to me. Excellent! More

by BUCKEYEJULES90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Caleb and the other gentleman in the service department were very helpful when we brought our car in. We really appreciated that. More

by BDSUBLER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

after thinking I scheduled an oil change online found out after showing at the appointment time that it never went through but the shop workedme in anyway and my wait time was very minimal More

by HARTMAN_JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
April 05, 2024

Very professional and courteous service. Caleb was very explicit with details of the issue and the service performed. After my car started smoking post service he took it right back in and c More

by JAN_MULCAHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
April 02, 2024

first time the person Italked with ,I felt as tho he was trying to tell me a line of bull because he had no idea what problem was ,also was alittle sharp with me when I ask him question. fortunatly the nex More

by fireman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont know the people I dealt with in service
April 01, 2024

I am satisfied with the work that was done on my vehicle and the time it took to complete the job. More

by tajoy4j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

everyone was professional and the technicians worked hard to fix my truck. even when my truck made a odd noise when o left the shop, they brought me back in and fixed it. More

by Justin.cramer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Very friendly people that work the service department, they always take excellent care of our vehicles, and I would highly recommend them to anyone that needs top notch care of their vehicles. More

by JIML5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

Always timely and good service. Pleasant waiting room. Very good service technicians and managers. I recommend Lima Chevrolet More

by kenneth1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Good work and fast turnaround. The service manager, Keith Shockency, helped me out again. Highly recommended! More

by Swordsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
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