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Lima Auto Mall - Service Center

Lima, OH

4.8
529 Reviews

529 Reviews of Lima Auto Mall - Service Center

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February 27, 2025

Keith took care of my ongoing problem with my Cadillac and I appreciate all of his help. More

by jimbarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

This guy helped me get a car when it seemed impossible and it’s a better car then I asked for I’m beyond grateful for the whole team. More

by Huesto.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Storm Rister
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

I received excellent customer service from the body shop. The repairs to my car were high quality and completed in a timely manner. Extremely satisfied. Highly recommended. More

by Jennifer Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
February 05, 2025

We are always pleased with the service and attention that we get regardless if it is for purchasing a new vehicle or servicing our current vehicle. More

by BEV9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

They are just great. Car was serviced and even went in earlier than my appointment no problem, good people to work with. More

by Larry l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

They changed my oil. I dropped the car off and picked it up the next day. very easy system. You need a better way to do an after hours pickup. My vehicle was left un More

by dpark3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Fast and efficient, great service and friendly staff. I will use for all my GM service needs! More

by Matt Lhamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eriq Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Service at Lima Auto Mall is great. Check out ok and bringing in other car to be serviced soon. More

by Larry l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Best service dept. , and Techs I have been going to this dealership for over 20 years. They are best in the northwest ohio area. Taking care of your vehicles service. T More

by pkoch56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
January 09, 2025

got in quick and didnt take too long to fix. thought it was on the expensive for part and programming More

by maemae1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont know
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