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Lima Auto Mall - Service Center

Lima, OH

4.9
517 Reviews

517 Reviews of Lima Auto Mall - Service Center

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December 21, 2024

Service was explained accurately and my vehicle as kept clean. A new software recall was updated while service was provided. More

by BELAIRLUVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Lima Auto Mall is a great place to purchase a vehicle or get your vehicle repaired. Awesome and amazing customer service. That why I drive from Chicago to Lima, Ohio to get my vehicle service. More

by BERNARDODUNBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

We have made them our #1 car dealership! They are super nice and they are people person who enjoy helping others! More

by 53SALLYG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Our Sales Consultant was Mike Tanguay. Mike was very professional, knowledgeable and helpful through the vehicle ordering, delivery and working with us to become familiar with our new 2025 More

by dmbest3987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Robin and Ryan Sweeney was both very thorough and good. They gave me a decent trade-in for my 2014 Cadillac XTS, compared to what they told me last year. More

by Catherine Fortman
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

the service here is great, they get the job done quick, and back on the road. very happy! More

by EBLAZER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

This is a very trustworthy dealership. They make sure work is done promptly and done well. More

by KLONG831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sutton
October 26, 2024

I was impressed with the level of service at the Lima Auto Mall. Ryan, in the service department, kept me informed and he worked with me going far beyond the level of service expected and made sure I wa More

by mungroe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Gary, Bill (sales)
October 16, 2024

Excellent experience with the customer service at the repair center. It's also a huge perk to have a driver available for drop-off and pick-up. More

by rnhamad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't recall the name
October 16, 2024

Fast service very professional and kind people thank you for solving my problem it was very good experience More

by ABOYTESPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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