Lima Auto Mall

They are just great. Car was serviced and even went in earlier than my appointment no problem, good people to work with. Car was serviced and even went in earlier than my appointment no problem, good people to work with. More

Friendly environment and the staff is always willing to assist with whatever needs I have. assist with whatever needs I have. More

They changed my oil. I dropped the car off and picked it up the next day. very easy system. You need a better way to do an after hours pickup. My vehicle was left un I dropped the car off and picked it up the next day. very easy system. You need a better way to do an after hours pickup. My vehicle was left unlocked with keys inside. I did ask for the keys to be left inside. But not sure if its even possible to lock it with them in it. More

Started off by inviting me to come see an auto so we drove up to look at it only to be told they had made an appointment with someone else at the time we were there.. later they called back to come back drove up to look at it only to be told they had made an appointment with someone else at the time we were there.. later they called back to come back and look at it as other guy thought it overpriced. we considered it then called and made appt. for Monday with Dylan, he was friendly and apologized for the error on Sat. . after a little over 6 hours we had a deal except for financing which was completed the next day. I was a little disappointed how ever as I thought it was agreed that was going to get dealership price on Cadillac winter floor mats for front and 2nd row and foe cargo spaces., my fault I knew I should have had it put in writing. More

Fast and efficient, great service and friendly staff. I will use for all my GM service needs! I will use for all my GM service needs! More

Although this was our first experience with your dealership, we can say that it was nothing but positive. Brett was very helpful and patient. We were very impressed with the time he spent explainin dealership, we can say that it was nothing but positive. Brett was very helpful and patient. We were very impressed with the time he spent explaining all the options on the vehicle. More

Service at Lima Auto Mall is great. Check out ok and bringing in other car to be serviced soon. Check out ok and bringing in other car to be serviced soon. More

Best service dept. , and Techs I have been going to this dealership for over 20 years. They are best in the northwest ohio area. Taking care of your vehicles service. T , and Techs I have been going to this dealership for over 20 years. They are best in the northwest ohio area. Taking care of your vehicles service. Top in class for a dealership!!!! More

Thanks, Bill and Charles and all those who dog sat Tanner while I took care of business. I've purchased a few vehicles in my lifetime and this experience was by far the best! while I took care of business. I've purchased a few vehicles in my lifetime and this experience was by far the best! More

got in quick and didnt take too long to fix. thought it was on the expensive for part and programming thought it was on the expensive for part and programming More