Liberty Toyota

Very comfortable, low-pressure experience. Just stopped in on a Friday mid-morning while considering early lease buyout options on our 2007 Corolla LE. Chuck took care of me and entered all of the informat in on a Friday mid-morning while considering early lease buyout options on our 2007 Corolla LE. Chuck took care of me and entered all of the information. Very pleasant conversation along the way, coffee, etc. Also introduced me to key personnel at the dealership. Then I went to look at the 2010 Corolla inventory. Chuck covered every detail about the vehicle features, from the front bumper to the rear taillights. Took one out for a test-drive with Chuck and liked the car. Unfortunately, my wife wasn't able to join me that day and I was going to wait. Chuck suggested that rather than wait until Saturday, when the dealership was going to be packed with car buyers, I should take the car for a while and show my wife. In short, don't do it on a Saturday b/c the crowds significantly limit the personal attention. Reasonable idea (though one I've never been offered from any other dealer) but we live in Philly. No problem, said Chuck, take it for a couple of hours...as long as you need. So I did. My wife liked it, we bought it (0% financing for a 60 month loan can't be beat). Got a fair price on the car and options, exactly the amount I wanted to pay (not my limit). Then Dane in Finance wrapped up the experience. Nothing dragged along unnecessarily, no last minute fees, etc. Just a quick, seamless transition from prospective buyer to new owner. At the end of the day, Chuck even helped me transfer stuff from my old car to the new one. I've even stopped back in since buying to have a cup of coffee with Chuck and stay in touch. Will definitely purchase from this dealership in the future. All of the staff (sales, service, etc) were very friendly and professional throughout my visit, and I highly recommend Chuck Reiss. To borrow from a well-known brokerage house--if you're looking to buy a Toyota in the PA/NJ region then go to Liberty Toyota and "Talk to Chuck". More

Customer service was phenomenal. Took the car to the collision center, had it repaired, then delivered to liberty toyota for regular maintenance. All body work and maintenance took only about three day collision center, had it repaired, then delivered to liberty toyota for regular maintenance. All body work and maintenance took only about three days. All around great atmosphere, will absolutely visit Liberty Toyota for future business. More

Extremely efficient and professionally handled from start to finish! Great job! Service was completed and all work on my vehicle was done in less than fifty minutes. A very friendly atmosphere in the waiting to finish! Great job! Service was completed and all work on my vehicle was done in less than fifty minutes. A very friendly atmosphere in the waiting room could not have been more pleased with the service. More

(1)Outstanding customer service: I was promptly greeted by Mr. Joe Fazio who asked about my service concerns and he explained the process involved to address my service needs. Additionally, he provided add by Mr. Joe Fazio who asked about my service concerns and he explained the process involved to address my service needs. Additionally, he provided additional information, namely that that scratches on my vehicle could be removed through "detailing." (2) Friendliness of personnel: My 85-year-old mother accompanied me, and I was concerned she would become tired; however, because of the attention and friendliness of employees, in particular a gentleman named James, she received assistance getting to the waiting area, seated, coffee, and a donut, which made the wait was a pleasant experience for her. (3) Great Quality of Work: One thing that is consistent when I go for Service at Liberty Toyota is that my vehicle runs better when I leave. Additionally, I appreciated the courtesy car wash, and that a loose mud flat was repaired without charge. More

I have been a customer since 1990. I have nothing but praise for this dealership. The service department is always accomodating. I've never taken my vehicle any place else. The staff is very professiona praise for this dealership. The service department is always accomodating. I've never taken my vehicle any place else. The staff is very professional and personable. They address their customer by their name and I trust the TOYOTA TEAM with my vehicle and will recommend this dealership to friends and family. Excellent! More

I HAVE BEEN DEALING WITH LIBERY TOYOTA SINCE 2002 WE HAVE PURCHASED A MINI VAN,SUV AND A TRUCK. THEIR SALES PEOPLE ARE VERY PROFESSIONAL. IT'S A NICE DEALERSHIP TO DO BUSINESS WITH. THERE SERVICE DEPARTMENT PURCHASED A MINI VAN,SUV AND A TRUCK. THEIR SALES PEOPLE ARE VERY PROFESSIONAL. IT'S A NICE DEALERSHIP TO DO BUSINESS WITH. THERE SERVICE DEPARTMENT IS VERY KNOWLEDGEABLE AND UP TO DATE WITH STATE OF THE ART EQUIPMENT. More

This dealership is like the Harvard of Toyota Dealerships! Everyone is amazing and beyond accommodating! Anthony Melchiorre & Jean-Claude V.D. were not pushy and very accommodating. This has to b Dealerships! Everyone is amazing and beyond accommodating! Anthony Melchiorre & Jean-Claude V.D. were not pushy and very accommodating. This has to be the best car dealership in the state of New Jersey. Comparatively, the staff measure up and exceeded all of my expectations in helpfulness, product understanding, & were able to keep up with my aggressive personality. I give Liberty Toyota a 5 out of 5!!! More

I have purchased 2 cars from this dealer and have been having all my service done there for 8 years. I have no complaints. Your requirement for 250 charachters is asinine. I said everything that needs t having all my service done there for 8 years. I have no complaints. Your requirement for 250 charachters is asinine. I said everything that needs to be said. I have no complaints and I love the last two cars I purchased from them............................................................................ More

Initially I wrote this: DO NOT go here for service Initially I wrote this: DO NOT go here for service unless you absolutely have to. It is such a rip off. I went here for a leaking water pump and they Initially I wrote this: DO NOT go here for service unless you absolutely have to. It is such a rip off. I went here for a leaking water pump and they charged me 700.00 to replace a water pump and driver belt the total for parts was 200.00 and the remainder was for labor. They said the more intensive the job the higher the labor costs. Seriously to change a water pump...is it that intensive for it to cost nearly 500.00 in labor (more than twice the cost of the parts). MIND YOU they did not explain the itemized labor cost of Labor until after I received the bill and the work had been done.Next time I will go to another auto service shop to get my repairs done. They will not take advantage of me again!!! In response to my review the dealer did immediately work to resolve the issue and issued a refund stating that it was an error. This was appreciated. More

As usual, Joe went the "extra mile", providing me with a loaner while my Avalon was awaiting parts. I see either Joe or Ryan when I come to Liberty and they make Liberty Toyota "look good" with their profes loaner while my Avalon was awaiting parts. I see either Joe or Ryan when I come to Liberty and they make Liberty Toyota "look good" with their professionalism, caring and courteousness. I would recommend this dealership to anyone. More