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Liberty Mazda - Service Center

Hartford, CT

4.8
1,013 Reviews

1,013 Reviews of Liberty Mazda - Service Center

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September 22, 2024

They keep an efficient service department, and stayed on top of the contracted Lift drivers who were not customer-service oriented and two failed to pick me up from a clearly identified State of Connecticut More

by SUSAN.CHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Sep 23, 2024 -

Liberty Mazda responded

Susan, Thank you so much for your kind words for Tim and Craig, and for taking the time to leave us this wonderful feedback!

September 20, 2024

Excellent service as always! We have 3 Mazdas and all of them get serviced at Liberty! Jason Secor is the nicest and most helpful Service Manager I have ever met. I would highly More

by roburb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Secor
Sep 20, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Jason and our team. We're glad to hear we delivered such a great experience!

September 18, 2024

I went there for camera malfuction and they checked each and evey which i didnt mentioned. GOOD Job done. More

by BMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

September 17, 2024

This dealership has always been professional and prompt. The employees on all levels are very helpful. More

by MATTHEW_LALIBERTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Liberty Mazda responded

Thank you for your business and this review, Matthew. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 17, 2024

They were welcoming. They are professional and friendly. They are attractive to your every needs. More

by Jonelle Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Sifodaskalakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Nolette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Liberty Mazda responded

Thank you, Jonelle! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda!

September 16, 2024

Always great service. If there is ever a problem, it's handled quickly and professionally. Carrie is awesome. More

by dpogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 12, 2024

Specifically the service department is wonderful! ! Carrie is the best and deserves a raise !! 5 stars everytime I work with her More

by MYRIAH171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Liberty Mazda responded

Thank you for the kind words for Carrie and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 07, 2024

The experience was really good. It was easy, fast and convenient. My car was in perfect shape so that made it faster and easier too More

by JuliaGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Liberty Mazda responded

Thank you so much for your kind words, Julia, and for taking the time to leave us this wonderful feedback!

September 01, 2024

Service appointment on August 27th at Liberty Mazda. .. oil change and anything needed at this stage. I did need new struts and that was taken care of. Liberty Mazda has a highly professional service dep More

by Hazywoods
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Liberty Mazda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thanks for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

August 31, 2024

Jason was very helpful. My mom was in the hospital and he made sure my car got done quickly. He provided choices so I didn’t have to worry about how to get my car when it w More

by ccattel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. It's great to hear that Jason was able to meet your needs in a timely manner. We appreciate your business and hope to see you again soon!

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