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Liberty Mazda - Service Center

Hartford, CT

4.8
1,063 Reviews
Call Service Center (860) 240-7406

1,063 Reviews of Liberty Mazda - Service Center

Sort by
September 30, 2023

Nice waiting area, explained extra work and costs, allowed me the opportunity to select what I wanted done. Not pushy. More

by mayathemom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Oct 01, 2023 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

September 25, 2023

Thank you Mazda for super service, very nice and clean building and also friendly workers. Thank you very much❤️ More

by Roman Piekulski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese, Bradley Coleman
Report | Print
Sep 26, 2023 -

Liberty Mazda responded

Thanks, Roman! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

September 23, 2023

Carrie was outstanding. The issue was diagnosed and she facilitated complete satisfaction with the solution. More

by ACM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Nye
Report | Print
Sep 25, 2023 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

September 21, 2023

It's very pleasant work with this team I really enjoyed to communicate with them More

by LANA455USA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason , Bradley Coleman
Report | Print
Sep 23, 2023 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

September 21, 2023

Liberty Mazda Hartford has an amazing service department. Your Service Manager Jason is the absolute BEST! His leadership is the reason the team is so good snd that I remain a loyal customer. Jason makes ev More

by Sue mangini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 20, 2023

Excellent service, consistent high quality work. I trust this dealer and service department to take care of my Miata and give me honest and fair recommendations and advice for service. More

by dan.ciota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2023 -

Liberty Mazda responded

Thank you, Dan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 18, 2023

Very customer focused, always keep me informed via a video as to what is wrong and what they are doing. Trust them completely! More

by SUEELLENHEWITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Zach Apruzzese
Report | Print
Sep 18, 2023 -

Liberty Mazda responded

SueEllen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

September 18, 2023

Excellent service. Responsive, customer oriented, great and easy website. Communicates well when waiting for service to be done. More

by probb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Sep 19, 2023 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

September 17, 2023

Never bringing my car back to this place again. They scratched my car, took it home without informing me. Said they would fix my car but the scratches very much are still present. Very unprofession More

by Lauren Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Secor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie in service
Report | Print
Sep 18, 2023 -

Liberty Mazda responded

Lauren, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 16, 2023

They are always on time and the work is always done correctly. They keep me informed of everything they’re doing. More

by quincymoxie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Report | Print
Sep 17, 2023 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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