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Liberty Mazda - Service Center

Hartford, CT

4.8
1,050 Reviews
Call Service Center (860) 240-7406

1,050 Reviews of Liberty Mazda - Service Center

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December 01, 2023

Fast response. Carrie was helpful & accommodating. Problem was well taken care of. Problem was fixed in less than 24 hrs. More

by elizalva15
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Report | Print
Dec 01, 2023 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad Carrie was able to help, and we hope to see you again!

December 01, 2023

Staff was friendly. The total bill for the work done was very expensive. Tire light came on after servicing More

by sindylou2
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Report | Print
Dec 01, 2023 -

Liberty Mazda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 30, 2023

As always, great service. Professional and engaging staff. Clean, comfortable and well appointed waiting area. More

by dpogg
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Report | Print
Nov 30, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 30, 2023

It was good, professional, and quick. Would recommend Word word word word word word word More

by ARTMUENCH4
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Report | Print
Nov 30, 2023 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

November 29, 2023

Great service as always Great service as always. This is my go to dealership for over 12 plus years. They are like family More

by Mike P
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Report | Print
Nov 29, 2023 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

November 29, 2023

They made me feel very welcome and comfortable. They took the time to explain the results of my service. More

by CBAYEK
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Report | Print
Nov 30, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 28, 2023

Love the dealership and services offered. Pricey for repairs, though. Love the dealership and services offered. Pricey for repairs, though. The staff is always kind and helpful. More

by andrewsidewater
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Report | Print
Nov 28, 2023 -

Liberty Mazda responded

Andrew, Thank you so much for your excellent review! We are so glad that Carrie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 28, 2023

Carrie listened to me. Took care of all my needs and even waited for me the night before thanksgiving so I had no challenge picking up my car. She looked ahead to see how m More

by DOCTORBECCA1
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Report | Print
Nov 28, 2023 -

Liberty Mazda responded

Dr. Becca, Thanks for sharing your thoughts about your experience with Liberty Mazda. Carrie and our team appreciate your business and hope to see you again soon!

November 28, 2023

My car is always well taken care of at Liberty Mazda. Excellent service and a friendly staff More

by DANIELKARIMIAN
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Report | Print
Nov 28, 2023 -

Liberty Mazda responded

Daniel, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 28, 2023

Very thorough and the service rep clearly explained the recommendations. They also saw me early which helped with my busy day More

by KERILYNM
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Report | Print
Nov 29, 2023 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear Carrie and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

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