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Liberty Mazda - Service Center

Hartford, CT

4.8
1,014 Reviews

1,014 Reviews of Liberty Mazda - Service Center

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December 13, 2023

Staff is friendly environment is clean makes it easy for me to work while I wait. Very Happy More

by jessicaklein2331
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Dec 13, 2023 -

Liberty Mazda responded

Jessica, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

December 13, 2023

Everyone is always very pleasant, everything is explained to me. I feel very confident bringing my car to Liberty Mazda. More

by KCIRIACK
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Dec 13, 2023 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 13, 2023

Very pleasant efficient I enjoyed the video by the mechanic and the expediency of the service More

by GRECOBARBARA
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Dec 13, 2023 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

December 13, 2023

Carrie is always a pleasure to interact with. She's been helpful in identifying the best course of action for handling my repairs and in unlocking special promotions. The rebranded facility is al More

by DIGITAL_SULTAN
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Dec 13, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Carrie delivered such a great experience!

December 12, 2023

Very nice atmosphere. People were friendly. Comfortable waiting area and a good coffee machine with assortment of snacks More

by jsollmi
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Dec 12, 2023 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

December 12, 2023

Nice people, efficient clean facilities, knowledgeable staff I liked the texted video provided to me by the service department going over the inspection and oil change, the service was completed in a very More

by MTHOMPSON15LN
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Dec 12, 2023 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

December 10, 2023

No hassle service, very professional and quick. All issues were explained and taken care off and More

by Poplawskitom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. Craig and our team appreciate your business and hope to see you again soon!

December 09, 2023

This dealership is great! I love going there because of their honesty. I feel comfortable knowing I'm not going to get taken advantage of. They are very straightforward with t More

by Ap
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Dec 10, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

December 09, 2023

Very knowledgeable, kind It's a well run shop top to bottom I would come back More

by crlesniak
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Dec 10, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 09, 2023

The service is great and quick service Every time I need service I bring it to Mazda cuz the problem is always taken care of More

by PHOTOIMAGE1
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Dec 10, 2023 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

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