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Liberty Mazda - Service Center

Hartford, CT

4.8
1,014 Reviews

1,014 Reviews of Liberty Mazda - Service Center

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December 17, 2023

I prefer this dealership to the prior dealership I used to frequent in Massachusetts in West springfield. I leased a car but they never had any Service availability so I drive 35 minutes out of my way to H More

by ND.ROBERTS
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Dec 17, 2023 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

December 17, 2023

They are always kind and accommodating. We love everyone who works there! They are always able and willing to help when we're in a bind More

by CLHARTWIG42
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Dec 18, 2023 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carrie met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

December 17, 2023

Friendly and accommodating Service took my vehicle in right on time and finished exactly when they said they would! More

by kristen68forselius
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Dec 18, 2023 -

Liberty Mazda responded

Kristen, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

December 17, 2023

Excellent Always a great customer service experience I wound always recommend them to everyone always More

by Janice
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Dec 18, 2023 -

Liberty Mazda responded

Janice, Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad Carrie was able to help, and we hope to see you again!

December 17, 2023

Thank you very much for cRefuy examining my Mazda and doing everything that was reported on time,great service, everything quickly and efficiently. Thank you?? More

by GRACELETOCHA
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Dec 18, 2023 -

Liberty Mazda responded

Grace, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bradley met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

December 15, 2023

Super helpful and nice people. Only comment I would make otherwise is that there was no updating as to completion timing. More

by CROMINATOR1
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Dec 15, 2023 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

December 15, 2023

Positive, timely Fair, I appreciated the service and I'll be back when the car needs to be serviced More

by KACYR05
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Dec 17, 2023 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 15, 2023

I always have a wonderful experience. They are very through and explain what is being done to my vehicle in great detail. More

by cshelton61
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Dec 17, 2023 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 14, 2023

Liberty Mazda is an A+ from the time you pull in to the dealership, while my car was being serviced, and when the job is finished. I would recommend them to anyone looking for a MAZDA or a new car. More

by drjrs43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Liberty Mazda responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

December 13, 2023

Everyone is very kind and helpful I felt my car was in good hands. The video you get is always so interesting to see as someone who never gets to look at their car in that way! More

by Bry24
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Dec 12, 2023 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

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