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Liberty Mazda - Service Center

Hartford, CT

4.8
1,014 Reviews
Call Service Center (860) 240-7406

1,014 Reviews of Liberty Mazda - Service Center

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January 14, 2024

Was a good experience. I waited for all my services to complete Good, timely, okay cost More

by RACHELLEAEKINS
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
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Jan 14, 2024 -

Liberty Mazda responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2024

Very customer oriented. Professional, courteous and satisfying. Will keep coming to maintain our Mazda CX9 More

by stillyman32
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
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Jan 15, 2024 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

January 13, 2024

Staff were nice and attentive. However had an 815 am appointment. Dropped car overnight. Staff never saw it until i called at 230 for status. Than had to keep car overnight until a More

by RICHARDF.KEHOE
Recommend Dealer
No
Employees Worked With
Craig Fournier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
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Jan 15, 2024 -

Liberty Mazda responded

Richard, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 13, 2024

Very good. I was finally able to use Car Warranty :) Craig made sure that everything was taken care of as well as gave me a Loaner vehicle so I can get around w More

by tahara_davis
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
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Jan 14, 2024 -

Liberty Mazda responded

Tahara, Thank you so much for your excellent review! We are so glad that Craig had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 13, 2024

Very supportive and dedicated workers! I always have a great experience and I know they will always try their best to accommodate me. I would recommend liberty Mazda to all my friends More

by BAIGSHAHJAHAN215
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Report | Print
Jan 14, 2024 -

Liberty Mazda responded

Jahan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

January 13, 2024

Professional, organized and efficient. Squared away. The experience has been great every time I go in for service or sales. It's obviously well managed from the top down. More

by jcj2504
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Report | Print
Jan 14, 2024 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. Craig and our team appreciate your business and hope to see you again soon!

January 13, 2024

My experience was great! My oil was changed and alignment checked all was good! Good experience More

by ATTRACTIVEIMAGES
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
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Jan 14, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

January 13, 2024

It took more than an hour and when I asked about washing the car the told me that the equipment is broken. More

by Rivkawe
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Secor
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Jan 14, 2024 -

Liberty Mazda responded

Thank you! Jason and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

January 13, 2024

Brad was able give a repair price that was easier for me to pay. I appreciated that and the loaner I was able to use. More

by sistervera96
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Report | Print
Jan 14, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. Bradley and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 13, 2024

Great Very appreciative of the family friendliness and cleanliness of the facility. Timely and efficient More

by Mg30688
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Report | Print
Jan 14, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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