Back

Liberty Mazda - Service Center

Hartford, CT

4.8
1,069 Reviews

1,069 Reviews of Liberty Mazda - Service Center

Sort by
September 17, 2024

They were welcoming. They are professional and friendly. They are attractive to your every needs. More

by Jonelle Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Sifodaskalakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Nolette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Liberty Mazda responded

Thank you, Jonelle! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda!

September 16, 2024

Always great service. If there is ever a problem, it's handled quickly and professionally. Carrie is awesome. More

by dpogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 12, 2024

Specifically the service department is wonderful! ! Carrie is the best and deserves a raise !! 5 stars everytime I work with her More

by MYRIAH171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Liberty Mazda responded

Thank you for the kind words for Carrie and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 07, 2024

The experience was really good. It was easy, fast and convenient. My car was in perfect shape so that made it faster and easier too More

by JuliaGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Liberty Mazda responded

Thank you so much for your kind words, Julia, and for taking the time to leave us this wonderful feedback!

September 01, 2024

Service appointment on August 27th at Liberty Mazda. .. oil change and anything needed at this stage. I did need new struts and that was taken care of. Liberty Mazda has a highly professional service dep More

by Hazywoods
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Liberty Mazda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thanks for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

August 31, 2024

Jason was very helpful. My mom was in the hospital and he made sure my car got done quickly. He provided choices so I didn’t have to worry about how to get my car when it w More

by ccattel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. It's great to hear that Jason was able to meet your needs in a timely manner. We appreciate your business and hope to see you again soon!

August 26, 2024

Excellent work habits very helpful and knowledgeable great staff Nick the salesman who sold me my car very gracious and helpful More

by keithwhitesr64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Liberty Mazda responded

Thank you, Keith, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 25, 2024

Go in for an oil change and they always report that I need hundreds of dollars worth of additional work. More

by BETTY.PIETRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team, Betty. We'll take your feedback into account for the future. If there's anything else we can do for you, please let us know.

August 21, 2024

To be honest this was my worst experience with the service department. I bought my car 10 years ago from you and have always had great service but it is obvious that you are short staffed and I heard More

by LUVDJS4LIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Liberty Mazda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 16, 2024

Liberty took my bumper off and now my fog light doesn’t work months later More

by LONGCHRABASCZ143
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Liberty Mazda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

...
11
...